As a Flight Systems Training and Operations team member within the Exploration Software for Crew Operations Group (ESCO) or Spacecraft Network Systems Group (PLUTO), you will serve as a Flight Operations Directorate leader for crew on-orbit information technology and daily operations software tool support, ensuring the crews of NASA's manned missions effectively operate across a variety of vehicles, devices, networks, and mission objectives to successfully accomplish their mission.

Duties

Duties described below are at the highest grade advertised. Duties assigned at lower grade levels will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee. Serves as a technical lead participating on teams responsible for mission planning, training, software development/integration/testing, and real-time human space flight activity execution. Develops engineering analysis for operational concepts, plans, procedures, and requirements for spacecraft hardware and software systems as required for the real-time flight control of human space flight. Performs multiple functions which may include: planning, design, test and evaluation, cost analyses, program and project management, quality management for projects, and identification/resolution of potential in-flight malfunctions and contingencies. Represents the directorate and branch to Programmatic Stakeholders providing technical Systems Matter Expert level expertise for areas of responsibility. Builds consensus and fosters communication between team members, management, flight control disciplines, and directorates/programs. Coordinates between flight crew, flight control, engineering, Commercial/International partners, and other stakeholders. Informs management on strategic direction for the International Space Station, Commercial Low Earth Orbit Economy (LEO), and Artemis Missions. Coaches and mentors team members, provides technical training, and assists with certification of personnel through briefings, classroom instruction, mission simulators, and other specialized facilities and trainers. Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Requirements

• This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
• Position subject to pre-employment background investigation.
• You must meet qualifications requirements by the closing date of this announcement.
• This position requires the ability to successfully obtain and maintain a Flight Controller Physical.
• This position may require a one year trial period.

Qualifications

In addition to the Basic Education Requirement (in the Education section below), to qualify for this position you must meet the requirements below. Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. NASA utilizes OPM-approved qualification and rating requirements specific for Aerospace Technology (AST) positions which recognizes NASA's unique aerospace work. The specific qualifications and minimum education requirements are further described below and within the education section of the job announcement. To qualify for GS-11, you must have: a) One year of directly related specialized experience equivalent to the GS-09 level: Creating basic troubleshooting processes, failure identification, understanding impacts, and identifying work arounds; troubleshooting technical engineering issues and executing technical products; Identifying personal or team level areas of improvement to increase efficiency and take action on communicating and creating initial proposals for solutions; Coordinating resolution of issues, planning, product development, training events, and/or real time support across management, a team, and/or Directorate. OR b) Completed all requirements for a master's or equivalent graduate degree in an appropriate field OR c) Have an equivalent combination of experience and graduate study as discussed in a) and b) above To qualify for GS-12, you must have one year of directly related specialized experience equivalent to the GS-11 level: Assisting in the development of troubleshooting processes, failure identification, understanding impacts, identifying work arounds; in addition to technical and training solutions and assisting in responding to technical engineering challenges; Identifying personal, team, or branch level areas of improvement for increased efficiency and participating and/or leading in implementing branch level improvements; Coordinating resolution of issues, planning, product development, training events, and/or real time support across management, a team, and/or Directorate. To qualify for GS-13, you must have one year of directly related specialized experience equivalent to the GS-12 level: Providing technical engineering expertise to accomplish tasks and/or resolve issues pertaining to software project development activities across NASA centers, International Partners, and/or commercial providers that participate in human space flight campaigns; Resolving organizational challenges and leading efforts to improve processes or increase efficiency; Coordinating resolution of planning, product development, training events, and/or, real time support across a Directorate, Branch, and/or Program and their management teams. Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process.

Education

Basic Education Requirement: You must have successfully completed a bachelor's degree with a major in one of the following:
a) Engineering from a college or university that has ABET accredited engineering programs
b) Physical Science, Mathematics, Life Science or other field of Science
c) Computer Science that included 30 semester hours or 45 quarter hours of course work in any combination of mathematics, statistics and computer science with at least half of those hours in mathematics and statistics courses that included differential and integral calculus; and that provided an in-depth knowledge of theoretical and practical applications of computer science, including digital computer system architecture and system software organization, the representation and transformation of information structures, and the theoretical models for such representations and transformations.

If you did not complete a qualifying bachelor's degree, you may be eligible if you have obtained a graduate degree in an AST qualifying field, as listed above.

Degrees in engineering technology are not considered qualifying for this position.

Engineering degrees earned within the United States: Engineering degrees earned within the United States must be from a college or university that has at least one ABET accredited engineering program. To find out if a school has at least one ABET accredited program, please visit http://www.abet.org.

Engineering degrees earned outside the United States: Engineering degrees earned outside the United States must be recognized by a Mutual Recognition Agreement (MRA), often known as accords. These are non-governmental agreements among organizations that accredit academic degree programs. MRAs recognize the substantial equivalence of mature accreditation systems and programs accredited by signatory organizations within their jurisdictions. For a listing of Signatories, please visit, https://www.abet.org/global-presence/mutual-recognition-agreements/is-your-program-recognized/.

Science and other related degrees earned within the United States: Science and other related degrees must have been awarded from colleges or universities that are accredited by recognized accrediting organizations. For a list of schools that meet this criteria, go to http://ope.ed.gov/accreditation/.

Science and other related degrees earned outside the United States: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs. These education credentials must be deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

All degrees must have been received in the year of, or any year subsequent to the original date of accreditation.

Contacts

• Address Johnson Space Center 2101 NASA Parkway Houston, TX 77058 US
• Name: NASA Shared Services Contact Center
• Phone: 1-877-677-2123
• Email: [email protected]