You will serve as a Field Operations Supervisor for the Small Business Administration (SBA), US Small Business Administration, Field Operations Center West - FOCW in Citrus Heights, California. This position assists in the management of the Field Operations Department and the field delivery of the disaster loan program to homeowners, renters, businesses of all sizes, and private, non-profit organizations at disaster sites.

Duties

As a Field Operations Supervisor at the GS-0301-13, some of your typical work assignments may include: Plan, manage, coordinate, and evaluate all aspects of disaster field operations. Oversee the establishment and operations of Disaster Recovery Centers (DRCs), Disaster Loan Outreach Centers (DLOCs), and Business Recovery Centers (BRCs) and program delivery services in remote offices at or near disaster sites. Coordinate with the Federal Emergency Management Agency (FEMA), other Federal agencies and state and local government agencies in the planning for and delivery of disaster field services. Develop and provide training to all field operations staff, including surge employees used periodically to support disaster operations and temporary employees hired to meet specific needs. Share in the development and implementation of policies, guidelines, and procedures for disaster field operations. Monitor delivery of the disaster loan program to ensure compliance with established policies, procedures, and guidelines. IMPORTANT NOTES: This is a Permanent appointment in the competitive service with a full-time work schedule. This position is also being announced under Delegated Examining Procedures, announcement DE-24-FOCW-12542799, open to the general public. Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required heighten Disaster Activities. If required to travel to a disaster site, you may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facilities. By applying for this position with SBA's Field Operations Center West - FOCW, you can enjoy challenging but satisfying work and join a highly motivated and diverse team that helps families and businesses rebuild their lives after a disaster. Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date. This position is not included in a bargaining unit.

Requirements

• U.S. citizenship is required.
• You must be able to obtain and maintain a Government travel credit card.
• Favorable background investigation and credit check are required.
• A one-year supervisory/managerial probationary period may be required.
• You may be required to complete a one-year probationary period for non-supervisors if you fail to complete the one-year supervisory/managerial probationary period.
• You must meet time-in-grade requirements by the closing date, if applicable.
• This position is not included in a bargaining unit.

Qualifications

TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled. Experience: To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement. You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level. GS-13: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-12 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. In addition, this Specialized Experience must demonstrate the following: Communicating both orally and in writing, the policies, guidelines, and/or procedures for an organization's disaster, emergency, or loan-making program to a variety of stakeholders, such as high-level government officials, businesses, and individuals; AND Assessing a disaster, emergency, or loan-making organization/program to identify and utilize the appropriate mix of resources and skills required to accomplish the mission; AND Leading or overseeing teams or projects to achieve organizational goals; AND Preparing presentations, correspondence, reports and/or other documents utilizing mobile and desktop productivity applications such as web browsers, email, spreadsheets, and word processing Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Miscellaneous Administration and Program Series 0301 (opm.gov) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by 11:59 pm (Eastern Time) on 09/24/2024.

Education

Education may not be substituted for experience for this position.

Contacts

• Address Field Operations Center West - FOCW 6501 Sylvan Road Citrus Heights, CA 95610 US
• Name: David Wager
• Email: [email protected]