This position is located in the Small Business Administration, Santa Ana National Disaster Loan Resolution Center in Santa Ana, CA. The Loan Servicing Assistant is responsible for assisting Loan Specialists in servicing or liquidating a full range of disaster business and home loans.

Duties

Analyzes financial statements of SBA disaster loans, which are considered potential problems; compares present with previous statements to determine trends in financial conditions and compliance with loan terms and conditions; and follows up with borrower or bank on any serious violations noted. Initiates and signs as recommending official actions including charge-off, deferment, due date change, extension of maturity, payment modification, return to servicing, referral to liquidation. Answers verbal and written requests from banks and borrowers and other financial institutions concerning payments on loans, interest rates, loan balances, terms conditions, and other credit information; is mindful of Freedom of Information and Privacy Acts when responding to such requests. Prepares and mails a variety of correspondences: payoff demand letters; the requirements letters for workouts, offer in compromise, release of lien, subordination, substitution of collateral, assumption.

Requirements

• You must be a U.S. Citizen
• You must successfully complete a background investigation.
• You may be required to serve a one-year probationary period.

Qualifications

GS-07: One year of specialized experience, equivalent to the GS-06 grade level in the Federal service, obtained in either the private or public sector: (1) working with residential and commercial loan programs and their collateral requirements; and (2) financial analysis of both personal and business documents to determine eligibility; and (3) analyze economic conditions and trends to enable proper collection and liquidation recommendations. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Administrative and Management Positions Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled. All qualification requirements must be met by 11:59 pm (Eastern Time) on 09/21/2024.

Education

Education may not be substituted for experience for this position.

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education.

Contacts

• Address Santa Ana National Disaster Loan Resolution Center 200 W. Santa Ana Boulevard Suite 740 Santa Ana, CA 92701 US
• Name: Conor Ryan
• Email: [email protected]