The Food Service Worker (Call Center) position is to assist patients with meal ordering, following the primary and additional diet orders. As well as ensuring patients not participating in the Room Service program, receives meals/nourishments in a timely manner.

Duties

Major duties include but are not limited to: Receives diet information from wards via computer. Transcribes and maintains corrections, changes, menus, electronic cardex, meal tickets and/or electronic orders or requests. Affixes labels and other information, which includes patient name, date, and location of patient on individual patient tray delivery slips. Prints supplemental feeding list with patient information for transport with nourishments. Processes all other diet orders according to standard operating procedures. Notifies kitchen personnel promptly when special diets or special items are needed. Transfers all standing orders from the generated tray ticket to the select menu to ensure patient's tray is accurate as per patient's needs and/or food preferences. Standard, non-select meals will be provided for patients who do not make meal selections Uses a computer terminal to record and retrieve recipes, menu, and inventory data to produce print-outs of such information for various work units in the kitchen. Complete daily reports per department's need and act as necessary Work Schedule: Days and Hours vary to include weekends and holidays Position Description Title/PD#: Food Service Worker/PD99836S Physical Requirements: The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. The work area is well-lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Dexterity and SafetyInterpret Instructions, Specifications (other than blueprint reading)MaterialsTechnical PracticesUse and Maintain Tools and EquipmentWithout more than normal supervisionWork Practices Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

This job does not have an education qualification requirement.

Contacts

• Address Las Vegas VA Medical Center 6900 North Pecos Road North Las Vegas, NV 89086 US
• Name: Benjamin Stevenson
• Phone: 650-694-6000 X16010
• Email: [email protected]