Job opening: Program Support Assistant
Salary: $44 117 - 57 354 per year
Published at: Sep 09 2024
Employment Type: Full-time
Serves as the Logistics Program Support Assistant (LPSA) for the Logistics Service in a VA Health Care System (VAHCS) and supported catchment area. The position has administrative responsibility, accountability, and oversight for the Logistics programs and activities across the full jurisdiction of the health care system. The position reports directly to the Facility Chief Supply Chain Officer (CSCO).
Duties
Major duties include but are not limited to:
Program Support- Performs work involving the collection, compilation, and /or tracking of data and statistical information in support of the Logistics Service program operation.
Clerical Support- Provides clerical contact support for Logistics Service including answering phones, scheduling interviews and office appointments, tracking and monitoring deadlines, and coordinating with Human Resources
Customer Service- Meets the needs of customers while supporting VA Missions. Employee with take initiative in resolving issues and refer complex problems to their immediate supervisor, with proposed alternative solutions.
Timekeeping- Serves as the official timekeeper for the site and maintains timecards for all employees.
Personal/Professional Development/Training- Follows guidelines consisting of established procedures and specific guidelines in the form of agency policies and procedures, VA/VHA Directives, Handbooks, federal codes and specific related regulations pertinent to training and administrative protocol.
Work Schedule: Monday through Friday, 7:30am - 4:00pm
Telework: Not available
Virtual: This is not a virtual position
Position Description/PD#: Program Support Assistant/PD10418A
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/24/2024.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below:
GS-06 grade level: At least one (1) full year of specialized experience equivalent to the GS-5 level in the Federal service that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of a Program Support Assistant, and that is typically in or related to the work of this position. Specialized experience includes meeting deadlines, monitoring and following up with human resources, maintaining and filing documents, onboarding new employees, data analysis, knowledge of rules, regulations, procedures throughout many areas including human resources, knowledge of specialized platforms such as USA Staffing, ePas, HR Smart, LEAF, VATAS, yourIT, yourHR etc., Microsoft Office software programs such as MS Word and Excel, One Drive, and Teams.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You will be rated on the following Competencies as part of the assessment questionnaire for this position:
Attention to DetailClericalCommunicationComputer SkillsCustomer Service (Clerical/Technical)Interpersonal SkillsManages and Organizes InformationReading
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements & Work Environment: Requires some physical effort such as standing, sitting, walking, or bending. There are no special physical demands. The work is performed in an office setting involving everyday risks or discomforts. Normal safety precautions are adequate.
A valid driver's license is also required.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
There is no educational substitution for the GS-06 level.
Contacts
- Address Ralph H Johnson Department of Veterans Affairs Medical Center
109 Bee Street
Charleston, SC 29401
US
- Name: Chaka Davis
- Phone: 470-363-3448
- Email: [email protected]
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