The Executive Director, Human Capital Management, oversees the Program Office that directly impacts the human capital management lifecycle, including recruitment and retention, onboarding, performance management, workforce planning, training, benefits, retirement counseling, leader development, talent management, employee engagement, human capital policy, employee and labor relations, diversity and inclusion, safety, workers compensation and emergency management.

Duties

The Executive Director (ED), Human Capitol Management (HCM), oversees the Program Offices that directly impact the employee lifecycle, including onboarding, training, recruitment and retention, career development, safety, emergency management, workers compensation, benefits, retirement counseling, and succession planning. Serves as the key liaison with the counterparts in the other two Department of Veterans Affairs (VA) Administrations and collaborates with other human resource executives in the VA Office of Human Resources and Administration to ensure a seamless enterprise-wide human resource delivery system classification, staffing and recruitment, compensation, benefits, training and development, diversity and inclusion, employee and labor relations, employee engagement and retention, safety, training, workers compensation and emergency management. The Executive Director, HCM has overall responsibility for leadership of human capital management including 4 offices, multiple divisions, and a staff of over 80. The ED, HCM is responsible for strategic leadership of NCA's dedicated workforce and serving as a trusted and confidential advisor to the Under Secretary for Memorial Affairs (USMA), Principal Deputy Under Secretary for Memorial Affairs (PDUSMA), the NCA Chief of Staff (COS) as well as all other senior executives within NCA. Leads the strategic integration of these subordinate offices to ensure a comprehensive suite of services to NCA that provides accurate, authoritative information and consultation to NCA Central Office components, District Offices, National Cemeteries, and external agencies such as Congress and other federal agencies. Responsible for special projects derived from congressional, legislative, or other internal and external stakeholder intervention in the human capital management arena.

Requirements

• US citizenship is required.
• One year probationary period required for initial SES appointment.
• Males born after 12-31-59 must be registered for Selective Service.
• Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position.
• Successful completion of drug screening required.
• Public Financial Disclosure Report (SF-278) is required within 30 days of appointment.
• May be subject to reassignment geographically or organizationally.
• VA structures its SES positions into pay bands. This is a pay band 3 position and the salary range is $147,649 - $204,000. Exceptions to the cap of the range may be considered in certain circumstances.

Qualifications

To meet the minimum qualifications, applicants must possess the following technical and executive core qualifications. These qualifications would typically be gained through progressively responsible management or executive level assignments such as director of a regional office, medical facility or program manager. An individual's total experience, education and volunteer work experience must demonstrate the ability to perform the duties of the position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. MANDATORY EXECUTIVE CORE QUALIFICATIONS (ECQs): All applicants must submit a written narrative response to each of the following ECQs and include your name on each page. Your narrative must address each ECQ separately and demonstrate the underlying competencies in the narrative. Examples should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action oriented leadership words to describe your experience and accomplishments and quantify your experience wherever possible to demonstrate your accomplishments (e.g., number of employees supervised; size of budget managed; amount of money saved, etc.). Applicants should use the Challenge, Context, Action and Results (CCAR) model below when responding to each ECQ: Challenge. Describe a specific problem or goal. Context. Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale, etc). Action. Discuss the specific actions you took to address a challenge. Result. Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills. Your narrative response should not exceed 10 pages, be typed in 12 point font with one-inch margins. It is recommended that you include 2 recent (not older than 10 years) examples per ECQ and draft your ECQs in a Word document before uploading into the system to ensure these guidelines are met. Information that exceeds these guidelines will not be reviewed. Detailed information on each ECQ, the underlying and fundamental competencies, sample narratives and a tips sheet for writing effective ECQs are available in the "Guide To Senior Executive Service Qualifications" GUIDE (opm.gov) at: http://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/. 1. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Underlying Competencies: Creativity and Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, and Vision) 2. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Underlying Competencies: Conflict Management, Leveraging Diversity, Developing Others and Team Building) 3. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. (Underlying Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving and Technical Credibility) 4. Business Acumen: The ability to manage human, financial and information resources strategically. (Underlying Competencies: Financial Management, Human Capital Management and Technology Management) 5. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Underlying Competencies: Partnering, Political Savvy and Influencing/Negotiation) TECHNICAL QUALIFICATION (TQ)s: In addition, all applicants must submit a written narrative response to the following specific TQ(s). Please label and include your name on each page. Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc. It is recommended that you draft your TQ(s) in a word document and then upload into the system. TQ: Knowledge of or experience with leading a diverse portfolio of human capital subject matter experts and programs while anticipating and meeting the expectations of internal and external customers, providing high-quality products and services and continuously improving processes.

Education

This job does not have an education qualification requirement.

Contacts

• Address National Cemetery Administration - 1007 810 Vermont Avenue NW Washington, DC 20420 US
• Name: Darline Terrell
• Phone: (202) 461-6397
• Email: [email protected]