You will serve as a EDUCATIONAL TECHNICIAN in the Naval Medical Center, San Diego of NMRTC SAN DIEGO CA. ***This Job Opportunity Announcement is using an additional online assessment tool to evaluate applicants. Please review the HOW YOU WILL BE EVALUATED, HOW TO APPLY, and WHAT TO EXPECT NEXT sections below for instructions.***

Duties

You will provide para-professional education information. You will accept, screen and ensure timely processing of Tuition Assistance (TA). You will provide administrative and clerical support to SEAT (Staff Education and Training). You will manage SEAT (Staff Education and Training) classroom scheduling on SharePoint. You will adhere to instruction/directives (verbal/written) provided through the established chain of command.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• You will be required to successfully complete a pre-appointment physical examination.
• Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees.

Qualifications

FOR THE GS-05: Your resume must demonstrate at least one year of specialized experience at or equivalent to the (GS-04) grade level or pay band in the Federal service or equivalent experience in the private or public sector: Specialized experience must demonstrate the following: Assisting clients in acquiring appropriate documents, registering employees for classes, answering phone calls and handling front desk encounters professionally; Providing client-centered customer service being highly responsive to requests of information and services from clients; Listening to concerns of customers to resolve complaints/concerns and to improve quality of services, products, and processes; AND Providing administrative and clerical support to staff education and training department (SETD), including maintaining of paper and electronic files, course materials, and departmental classroom reservation schedule. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=1700-ndx Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Applicants may substitute the following education for the required experience, provided it demonstrates the knowledge, skills and abilities necessary to do the work of the position:

Successful completion of at least four full academic years of education above high school.

OR

A combination of experience and education as described above that equates to one year of experience.

A transcript must be submitted with your application if qualifying using education. (This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university) See Required Documents for additional information.

Education completed in foreign colleges or universities may be used to meet the qualification requirements if the applicant can provide documentation indicating that the foreign education is comparable to that received in an accredited educational institution in the United States. It is the responsibility of the applicant to provide such evidence when applying for further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Contacts

• Address NMRTC SAN DIEGO CA 34800 Bob Wilson Drive San Diego, CA 92134 US
• Name: Department of Navy EIC
• Email: [email protected]