The Area Manager is located in the Office of Information Technology (OIT), DSO, End User Operations Pacific District. The Area Manager provides leadership and resource management (finance, human, and acquisition), leading the development and implementation strategy required to manage IT End User Operations.

Duties

The Area Manager directs a staff of professionals responsible for the execution of this program across multiple VA facilities and customer business lines encompassing a major metropolitan area, a State, or a small region of several States which significantly impact a wide range of VA activities, other agencies, or operations of outside interest such as University affiliates, Veterans Service Organizations, etc. This is a non-bargaining unit eligible position. This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: Cyber Codes: 801-Program Manager; 803-Product Support Manager; 805-IT Program Auditor Major Duties: The Area Manager Provides management, supervision and services for Area Network Operations. Operations Support, Systems Integration, and Systems Design. Responsible for IT Operations. Maintenance, Information Assurance and Security Management, Resource and Personnel Management, and IT Training. The work requires the incumbent to apply administrative and managerial skills, abilities, experience, and technical knowledge of IM/IT to integrate numerous complex functions in planning and implementing all information systems programs within the area of responsibility. Represents management on system/policy reviews and assists IO regarding network system policy and planning issues. Position Description/PD#: Supervisory IT Specialist / PD# 17820-A Relocation/Recruitment Incentives: Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required Travel Required: Occasional travel may be required as needed for this position. Work Schedule: Monday - Friday; Tour of duty will be determined based on organizational needs. Compressed/Flexible: As determined by the Agency Policy Virtual: This is not a Virtual Position. Physical Demands: The work is sedentary. Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the work site. Some employees may carry light items, such as papers, books, or small parts, or drive a motor vehicle. The work does not require any special physical effort. Working Conditions: The work area is adequately lighted, heated, and ventilated. The work environment involves every day risks or discomforts that require normal safety precautions. Employee may occasionally be exposed to uncomfortable conditions in such places as research and production facilities. Designated Drug Testing Position: Not applicable.

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• A complete application package; Resume, Transcripts, etc
• Complete the initial online assessment.
• Selected applicant will be required to receive an Information Assurance (IA) certification within 6 months of entering the position.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/13/2024. Basic Requirements Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Information Technology Program Management - Knowledge of the principles, methods, and tools for the coordinated management of an IT program to include providing oversight of multiple IT projects, integrating dependent schedules and deliverables, and related activities (for example, benefits management, life cycle management, program governance). Planning & Evaluating - Determines objectives and strategies; coordinates with other parts of the organization to accomplish goals; monitors and evaluates the progress and outcomes of operational plans; anticipates potential threats or opportunities. Leadership - Inspires, motivates and guides others toward goal accomplishment; coaches, mentors, and challenges subordinates; adapts leadership styles to a variety of situations; models high standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to daily behaviors. Technology Awareness - Knowledge of developments and new applications of information technology (hardware, software telecommunications), emerging technologies and their applications to business processes, and applications and implementation of information systems to meet organizational requirements. Communications - Ability to establish and maintain effective communications and working relationships with persons of diverse backgrounds and educational levels both within and outside the organization which contribute to the successful attainment of goals and customer requirements. AND Specialized Experience: Experience at the next lower grade level at the of GS-13 at least one full year of specialized experience comparable in scope and responsibility to the GS-14 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is experience that equipped the applicant with the particular knowledge, skllls, and abilities needed to successfully perform the duties of this position. Specialized experience is defined as: The Area Manager plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work; assigns work to subordinates based on priorities, selective consideration and the difficulty of the work and the capability of the employees. Directs, coordinates or oversees work of supervisors and provides similar oversight of contractors; exercises significant responsibilities in dealing with officials of other units, organizations or in advising management officials of higher rank; assures reasonable equity of performance standards and rating techniques developed by subordinates and assuring equity in assessment of contractor completed work. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

Education is not required.

Contacts

• Address DAS for Information Technology - 116 810 Vermont Ave. NW Washington, DC 20240 US
• Name: Recruitment Team Two B
• Phone: 000-000-0000
• Email: [email protected]