This position is located in the International and Refugee Affairs Division, Refugee and International Operations Field Office, Parole Operations. As a Supervisory Adjudication Officer (Parole Operations Liaison), you will provide technical and administrative supervision, evaluate work performance of subordinates, serve as a primary liaison for Parole Operations, and make recommendations on sensitive and urgent cases.

Duties

Serve as a Supervisory Adjudication Officer (Parole Operations Liaison) within Refugee and International Operations (RIO), to provide and oversee efficient delivery of humanitarian immigration benefits and other services. Serve as Parole Operations primary liaison with FDNS, task forces, external law enforcement and other external United States Government partners for cases with national security concerns, fraud concerns and time-sensitive litigation. Plan, assign and conduct supervisory review of work to ensure that benefits and services are being granted appropriately and that quality adjudications and administrative processing is achieved and maintained. Prepare plans, reports, and analyses of operations to include reviewing individual and program performance and taking action to ensure compliance with established procedures goals, standards, and objectives. Identify training needs of employees; provide or arrange for needed development and training; and/or identify ways to improve productivity, promote team building, and improve operational practices. Establish effective working relationships with individual attorneys or representatives, attorney groups, community-based organizations, intra-agency stakeholders, and other government agencies. Represent the district, division, directorate and agency in various capacities to promote the agency's mission.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 09/13/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 09/13/2024. GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-13 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Making final determinations on complex and sensitive immigration benefits cases that are discretionary, have high visibility and are of great importance to the agency Establishing and maintaining liaison with management, government officials, and other government agencies on matters related to processing immigration benefits, national security, fraud and/or public safety Developing short- and long-range plans for the execution of refugee, asylum or humanitarian immigration benefits programs; and Developing and drafting policy and/or operational guidance for the provision of humanitarian immigration benefit services Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 09/13/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]