Medical Technician assigned to provide phlebotomy support for both inpatients and outpatients perform other procedures necessary to ensure appropriate specimen receipt, handling, and processing to ensure accurate and reliable results. May be required to perform point of care testing when requested include assisting in writing and revising standard operating procedures relative to job. Provide assistance of a technical, specialized, or support nature to health and medical personnel.

Duties

- Performs blood collection using a variety of phlebotomy techniques including vacutainer systems, syringe, butterfly, and/or capillary finger sticks - Collects blood specimens, using correct container and order of draw - Collects urine specimens and cultures in a manner that preserves the integrity of sample - Processes emergency specimens and routine specimens in a timely manner - Follows proper protocol for specialty blood draws - Evaluates the suitability of specimens - Prepares electronic requisitions for samples to be sent to the reference laboratories - Uses a computer to retrieve laboratory test information - Performs computerized accessioning of patient specimens - Identifies inpatients and outpatients for whom laboratory tests have been ordered, and prints - labels for appropriate blood samples - Understands and utilizes information resource technology (i.e. computers, printers, label printers, copy machines, phones, fax machines, various computer information packages, etc.) - Provides education to patients for proper collection techniques of urine, stool, or other fluid collections - Interacts with patients, visitors, staff, students and volunteers in a courteous, helpful, tactful, cooperative, respectful and compassionate manner - Responds positively and in a timely manner to customer requests for service or information - Handles conflict and problems in dealing with the customer constructively and appropriately - Identifies patients and ensure proper sample procurement and specimen labeling - Assesses patient condition before, during, and after procedures - Administers initial intervention in the event of an emergency - Observes and reports any physical or mental changes during patient blood draws - Prepares samples for testing to include labeling, centrifugation, decanting and aliquoting, etc. - Sterilizes and autoclaves contaminated material according to safety policies - Cleans glassware and other reusable items following established policies and procedures - Adheres to all universal precautions, infection control, and safety regulations associated with Phlebotomy - Collects specimens using proper patient identification and specimen labeling - Maintains operational and quality control logs, records, and worksheets - Identifies unusual test results or discrepancies/conditions that can lead to erroneous results Work Schedule: : Monday-Friday 8:00am-4:30pm, with rotating holidays, occasional weekends, (subject to change based on the needs of the facility). Compressed/Flexible: No Virtual: This is not a virtual position. Position Description/PD#: Medical Technician- Phlebotomy/PD564-03115-A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): NotAuthorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/16/2024. Experience performing phlebotomy/blood draws on human patients. You may qualify based on your experience and/or education as described below: Candidates must meet the following Individual Occupational Requirement (IOR): Candidates must meet one of the following education or Specialized experience requirements. - Specialized Experience:(a) Technical medical laboratory support work such as performing laboratory tests and examinations (chemical, microbiologic, hematologic and blood banking) and preparing reports of findings or (b) technical support work in a closely related field, e.g., biological laboratory technician work, that required application of the methods and techniques for the position to be filled. OR, - Education: Successful completion of (a) an associate-degree course of study of which the 2nd year of the 2-year program included successful completion of a training course of approximately a year's duration in a certified laboratory assistant school approved by a nationally recognized accrediting agency; (b) 1 year of study that included 6 semester hours in chemistry and/or the biological sciences, plus successful completion of the training course as described in (a) above for GS-3; or (c) 2 years of study that included at least 12 semester hours of chemistry and/or biological science course work that must have been directly related to the specialization of the position to be filled. (TRANSCRIPTS REQUIRED) In addition to the Individual Occupational Requirement (IOR) candidates must also meet the following specialized experience: SPECIALIZED EXPERIENCE: You must have at least six (6) months of general experience and six (6) months of specialized experience to perform successfully the duties of this position, and that is typically in or related to the work of this position. Specialized experience includes: Possess at least six (6) months of general experience and six (6) months of specialized experience to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to the next lower grade level of GS-3 in Federal service. General Experience includes: any type of work that demonstrates the applicant's ability to perform the work of the position, or experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. Specialized experience is (a) Technical medical laboratory support work such as performing laboratory tests and examinations (chemical, microbiologic, hematologic and blood banking) and preparing reports of findings or (b) technical support work in a closely related field, e.g., biological laboratory technician work, that required application of the methods and techniques for the position to be filled. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have at least 2 years of education above high school with courses related to the occupation. (TRANSCRIPTS REQUIRED) OR COMBINATION OF EXPERIENCE AND EDUCATION: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 year above high school with course(s) related to the occupation. (TRANSCRIPTS REQUIRED) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:// www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ You will be rated on the following Competencies for this position: Computer SkillsCustomer Service (Clerical/Technical)Patient CareQuality AssuranceSpecimen Collection Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires some physical exertion such as regular and recurring long periods of standing, walking, bending and lifting. The work may require the position to assist in the lifting of equipment or patients. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Fayetteville AR VA Medical Center 1100 North College Avenue Fayetteville, AR 72703 US
• Name: Ashley Britton
• Phone: 504-460-0184
• Email: [email protected]