Health Technicians support the variety of specialties within the Specialty Care Clinics by acting independently or with supervision from a licensed health care professional if necessary, to perform clinical and administrative duties.

Duties

Clinical Duties: Responsible for assessing veterans and documenting findings in the electronic health record to include but not limited to: Chief complaint and limited health history; Measurement of vital signs Drug allergy assessment; Snellen eye chart exam and Ishihara color blindness test; and Preventative health screening guided by clinical reminders. Ensures procedures and instruct veteran to disrobe and gown, remove footwear as required for examination, assist in draping and positioning. Assist with examinations, treatments and procedures to include but not limited to assistance with instruments, dressings and biological specimens. Make appropriate referrals and consultations for provider review as indicated by clinical reminders requiring intervention and follow up. Assess patients who come to clinic without an appointment to request medical care or services and direct them appropriately. Ensure that personalized and responsive attention to veterans seeking VA medical service is given. Anticipate at all times complex problems that may arise regarding health care needs. Independently perform EKGs, ear lavages, and minor wound dressings with verbal orders. Administrative Duties: Answer telephone calls to clinic and process telephone calls to appropriate service. Receive, review, record, sort and deliver all incoming mail and other correspondence to include but not limited to diagnostic reports, consultations, radiology reports, laboratory reports, medical summaries, hospital discharge summaries and other patient related information. Presents all incoming clinical information to provider for review in a timely manner, emphasizing when abnormalities are present, assures provider acknowledgement of results reviewed and results are appropriately scanned into CPRS. Receive requests from professional, technical and administrative personnel, searches files and locates materials, furnishes them to requester. Manage clinic schedule of all Specialists to include nurse clinic and ancillary providers determining the best time to work in same day patients. Maintain recall list and assure patients appointed appropriately. Reappoint, cancel and reschedule appointments as needed. Mail out appointment reminders and no-show letters. document in CPRS. Requisition medical records (laboratory, diagnostic reports and progress notes) and complete release of information forms. Pre-complete forms requested by patients requiring provider signature. Assist with in-person authentication of MyHealtheVet. Work Schedule: M-F 0730-1600 with rotating Saturdays Virtual: This is not a virtual position. Position Description/PD#: Health Technician (Office Automation)/PD03498A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• Designated and/or random drug testing may be required
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Typing Proficiency: You must be able to type at least 40 words per minute. In addition to the Typing Proficiency, you must possess the Individual Occupational Requirement as described below: Individual Occupational Requirement (IOR): An IOR is a basic requirement that must be met in order to qualify for entry into this job series, and it is something that can't be waived. The IOR for the GS-05 grade level is: Candidates possess experience that requires application of knowledge, methods, and techniques of the position to be filled. (This position is part of the series that range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists.) OR; Candidates have successfully completed full-4 year course of study leading to a Bachelor's Degree, with major study or at least 24 semester hours in subjects directly related to the position. (NOTE: Copy of Transcript(s) is required). In addition to the IOR above applicants must meet the Specialized Experience listed below. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performing medical & diagnostic examination. Assisting with duties such as measuring and monitoring vital signs and collecting biometrics. Preparing and positioning patients. Provide general clerical/administrative support coordination. (This experience must be well documented in your resume or application package.)] OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four (4) years of education above high school leading to a bachelor's degree with courses related to the occupation. (One year of full-time academic study is defines as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 week in a business, secretarial, or technical school.) (Note: you must attach a copy of your transcripts.). OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to l year of specialized experience. Determine the total qualifying experience as a percentage of the year of specialized experience required at the GS-5 level. Then determine the education as a percentage of the education that meets the requirements for GS-5. Add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for GS-5. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work requires walking, bending, standing, and sitting. Required to assist in lifting and supporting veterans. Carry up to 20 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.

Contacts

• Address Spark M Matsunaga Department of Veterans Affairs Medical Center 459 Patterson Road Honolulu, HI 96819 US
• Name: Monica Thomson
• Phone: (925) 506-5370
• Email: [email protected]