Job opening: Information Technology Specialist (Litigation Support Specialist)
Salary: $72 553 - 94 317 per year
Published at: Aug 30 2024
Employment Type: Full-time
For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.
As needed, additional positions may be filled using this announcement.
This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 24-ALM-12530895-MS.
Duties
If selected for this position, you will serve as the district's Litigation Support (LS) Specialist responsible for providing technical and analytical assistance involving Litigation Support and two or more other IT specialty areas which support the information management needs of the United States Attorney's office (USAO), for the Middle District of Alabama.
Typical work assignments will include:
Create and coordinate litigation support services (including trial preparation and presentation) in response to customer needs.
Perform testing, quality assurance, configuration, installation, implementation, maintenance of LS resources used for the transmission of information in data, voice and/or video format.
Ensure the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.
Design, develop, test, implement and manage internet, intranet, and extranet LS activities, including technical management of websites.
Provide customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.
Within parameters of component-wide guidance and directives, provide input into LS planning and policy activities.
Responsibilities will increase and assignments will become more complex as your training and experience progress.
Requirements
- You must be a U.S. Citizen or National
- Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
- You must be registered for Selective Service, if applicable
- If selected, you may be required to complete a one year probationary period.
- You must meet all qualification requirements upon the closing date of this announcement.
Qualifications
GS-11:To be eligible at the GS-11 level, you must meet at least ONE of the following conditions, as defined below: Specialized Experience, Education, OR a combination of Education and Experience.
Specialized Experience: At least ONE full year of specialized experience equivalent to the GS-09 level in Federal service providing day-to-day IT customer and end-user support to an organization implementing policies and procedures to ensure information systems reliability, security and accessibility; diagnosing and resolving problems in response to customer reported incidents; and providing customer end-user training including orientation for new users.
OR
Education: A Ph.D. or equivalent doctoral degree; OR 3 full years of progressively higher level graduate education leading to such a degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks; (transcripts required)
OR
Combination of Education and Experience: A combination of specialized experience as described above and graduate education as described above which when combined equal 100% of the requirements. (Only graduate education in excess of 2 full years is creditable.)
Basic Requirement: In addition to specialized experience or education, individuals must meet the basic requirement of having IT-related experience demonstrating each of the four competencies listed below.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Education
All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see
http://www.ed.gov
OR
Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at
http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation.
Contacts
- Address Middle District of Alabama
131 Clayton Street
Montgomery, AL 36104
US
- Name: Atiba Marshall
- Phone: 202-252-5373
- Email: [email protected]
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