The Primary Purpose of the Position is: To be responsible for quality assurance monitoring, data collection, record keeping, and customer service in support of pharmacy services. The Organizational Location of the Position is: Administrative Section under the Office of the Chief, Pharmacy Service; Pharmacy Service, VA North Texas Health Care System (VANTHCS), Dallas, Texas.

Duties

Functions/Duties (To include but not limited to): A. Quality Assurance Prepares reports utilizing Microsoft Office products such as Excel and PowerPoint. Provides written reports as requested that are of sufficient quality, accuracy and completeness, such that little editing is required before those reports can be utilized. Assists in reports preparation, data collection, and monitoring quality assurance data and other duties as required to ensure compliance with regulatory and accreditation agencies, and to identify possible process improvement areas. B. Pharmaceutical Care Accurately interprets, fills, and prepares prescriptions with appropriate medications and/or medical supplies for pharmacist verification of outpatient prescription orders, inpatient orders, and clinic orders as required per policy. Dispense medications to patients and/or other healthcare professionals post final verification by a pharmacist as required per policy. Respond to questions from pharmacy and non-pharmacy personnel about drug distribution. C. Administrative and Education/Training Maintain a clean and organized work environment, ensuring that all items are stored in their designated places. Assists in training and orientation of new staff technicians, interns, and students. Assumes an active role in the overall pharmacy-training program. Exhibit adaptability in varied circumstances to enhance group productivity. D. Communication Establishes, develops, and maintains effective working relationships and rapport with facility providers, nursing, Pharmacy Service personnel, and other departments as needed. Serves as a source to resolve questions and problems affecting hospital staff members and patients. Communicates in a manner that affords internal and external customers the ability to experience positive exchange and outcomes. Work Schedule: To be discussed with candidate and will match current tour as assigned by service. Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 00000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency - You must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d) Education or Experience: None required. For all grade levels and positions that accept both education and experience to qualify, equivalent combinations of qualifying education and experience that total at least 100% are qualifying. The combined percentage is determined by adding total qualifying experience as a percentage of the experience required for the grade level to the education as a percentage of the education required for the grade level. Certification (GS-7 and above): For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either: Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT). National Healthcareer Association (NHA), Certified Pharmacy Technician (ExCPT). Grade Determinations: In addition to meeting the basic requirements above, to qualify for the GS-8 you must possess at least 1 year of experience equivalent to the next lower grade level (GS-7) AND all demonstrate the KSAs below. Knowledge, Skills and Abilities (KSAs). In addition to the experience above, the candidate must possess and demonstrate ALL the following KSAs in their resume: Comprehensive knowledge of concepts, principles, methodology and policies in a specialized area or section of pharmacy (such as sterile compounding, controlled substances, automation, clinical pharmacy, contact center, etc.) Skill in training and orienting new and existing pharmacy facility employees and students on proper policies and procedures. Ability to evaluate, analyze and coordinate workflow and work activities within a specialized area or section of the pharmacy. Reference: VA Handbook 5005 Part II Appendix G28 Pharmacy Technician Qualification Standard, GS-0661, dated November 7, 2023. For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-08. The actual grade at which an applicant may be selected for this vacancy is in the GS-08. Physical Requirements: Moderate lifting, 15-44 pounds Light, Moderate carrying, 15-44 pounds, Straight pulling (3 hours), Pushing (3 hours), Reaching above shoulder, Use of fingers, Both hands required, Walking (8 hours), Standing (8 hours), Kneeling (1 hours), Repeated bending (1 hour), Both legs required, Near vision correctable at 13" to 16" to Jaeger 1 to 4, Specific visual requirement (specify) DVA Correctable to 20/40, Both eyes required, Ability to distinguish basic colors, Hearing (aid may be permitted). Working closely with others; Working around machinery with moving parts; and protracted or irregular hours of work.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Dallas VA Medical Center 4500 South Lancaster Road Dallas, TX 75216 US
• Name: VISN 17 SSU USAS Group
• Email: [email protected]