This position is located at the Jesse Brown VA Medical Center, Chicago, IL. (537) - a Level 1b Complexity VHA Facility and is organizationally aligned under the Patient Administration Service Line. The Incumbent serves as a subject matter expert and integrator that coordinates the business process and software functions. The primary functions of this position ensure the business process is in place to support the implementation of new and updated information technology systems.

Duties

Duties for a Medical Administration Specialist include but not limited to: Coordinates the business process and software functions. Ensures the business process is in place to support the implementation of new and updated information technology systems. Provides analytical, planning and oversight for a variety of software programs integral to the overall administration and operations of the business. Conducts business process modeling, projects and studies that will impact on the overall functions of the services in such areas as, policy development and implementation, work methodology, processes, streamlining, program/service goals and objectives, staffing plans, etc. Coordinates, plans, implements, and trains for service and facility staff in business and functional areas for various information technology VISTA packages, e.g. ADT (Admissions/Discharge/Transfer); Scheduling; PTF (Patient Treatment File); Medical Record Tracking; Fee Basis; PDX (Patient Data Exchange); HINQ (Hospital Inquiry); AMIEll/IBBA (Intranet BDN/BIRLS Access); IB (Integrated Billing); AMIE (Automated Medical Information Exchange); Discharge Summary; PCE (Patient Care Encounter and Visit Tracking); ACRP (Ambulatory Care Reporting); Network Health Exchange; AICS (Automated Information Collection System); KLF Menu; CIRN (Clinical Information Resource Network);TIU (Text Integration Utilities); EWL (Electronic Wait List), Beneficiary Travel V1.0; Incomplete Record Tracking V 1.0; Claims Manager-VISTA; EAS (Electronic Application Systems) V1 .O; and additional business office programs as added. Assuring that all information technology equipment with the service is operational and functions and coordinates with OI&T equipment replacement & installation with all other services. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday 7:30am-4:00pm Virtual: This is not a virtual position. Position Description/PD#: Program Applications Specialist/PD21035O Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/04/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. For a GS-09 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: GS-7: Specialized Experience: You must have one year of specialized experience equivalent to at least the GS-5 equipped with the knowledge, skills, and abilities needed to successfully perform the duties of this position and that is typically in and/or related to the position being filled. Specialized experience includes but is not limited to experience using Patient Information Management System (PIMS) software; experience using VISTA program software and software programs of other services used in a medical center (i.e. ADT (Admissions/Discharge/Transfer); Scheduling; PTF (Patient Treatment File); Medical Record Tracking; Fee Basis; PDX (Patient Data Exchange); retrieving, tracking and trend information needed for reporting; communicate a clear, logical and concise explanation of information, both orally and in written format and knowledge of VA policies, VA directives, operating procedures, information flow and of prevailing automated practices. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a 1 full year of graduate level education or superior academic achievement (TRANSCRIPTS REQUIRED). S.A.A. is based on (1) class standing, (2) grade-point average, or (3) honor society membership.(1) Class standing -- Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses.(2) Grade-point average (G.P.A.) -- Applicants must have a grade-point average of: 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript or 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2years of the curriculum.(3) Election to membership in a national scholastic honor society. OR, Combination: Applicants may also combine education and experience to qualify at this level. GS-9: Specialized Experience: You must have one year of specialized experience equivalent to at least the GS-7 equipped with the knowledge, skills, and abilities needed to successfully perform the duties of this position and that is typically in and/or related to the position being filled. Specialized experience includes but is not limited to experience using Patient Information Management System (PIMS) software; experience using VISTA program software and software programs of other services used in a medical center (i.e. ADT (Admissions/Discharge/Transfer); Scheduling; PTF (Patient Treatment File); Medical Record Tracking; Fee Basis; PDX (Patient Data Exchange); experience pulling Gains and Losses and AMIS reports; Responsible for designating and preparing data management analyses, special studies, and reports for use by top management for budget preparation, workload projections, and quality assurance and utilization reviews; Conducts business process modeling, projects, and studies; Provides assistance, training, and troubleshooting for clinical and administrative staff; Trains service employees and facility employees in the use of PIMS programs, such as scheduling to ensure that data is entered correctly; Communicate a clear, logical and concise explanation of information, both orally and in written format and knowledge of VA policies, VA directives, operating procedures, information flow, and prevailing automated practices. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related TRANSCRIPTS REQUIRED. OR Combination: Applicants may also combine education and experience to qualify at this level. GS-11: Specialized Experience: You must have one year of specialized experience equivalent to at least the GS-9 equipped with the knowledge, skills, and abilities needed to successfully perform the duties of this position and that is typically in and/or related to the position being filled. Specialized experience includes but is not limited to: Extensive knowledge of VA policies and procedures of all areas in the service; Expert knowledge of performance management/measurement methods and tools to provide statistical reports for the operating systems within the service; Thorough knowledge and ability to relay new workflow process integrated with suggested software solutions to alleviate short term software deficiencies; Knowledge and ability to manage assigned projects independently; Incumbent works with OI&T to troubleshooting computer packages, which require developing specifications and business process models; OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or equivalent graduate degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related TRANSCRIPTS REQUIRED. OR Combination: Applicants may also combine education and experience to qualify at this level. You will be rated on the following Competencies for this position: Data ManagementOral CommunicationResearchSystems IntegrationSystems Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files and manuals. The work does not require any special physical effort or ability. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Jesse Brown Department of Veterans Affairs Medical Center 820 South Damen Avenue Chicago, IL 60612 US
• Name: Cursten Sturghill
• Phone: 312-569-8850
• Email: [email protected]