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Duties

WHAT IS THE TAXPAYER SERVICESDIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Austin Submission Processing The following are the duties of this position at the full working level. Ensures the control and balancing of daily computer-generated listings covering electronic payments and resolves any discrepancies. Maintains daily liaison with TCC personnel assigned to EFTPS to ensure release of master file updates, to obtain system performance information, and for joint problem diagnosis. Resolves all unbalanced conditions in accounts between the FA's and the Submission Processing Center (SPC) and Credit Card companies and the SPC, and, when affected, adjusts the BMF/IMF account of impacted taxpayers. Takes steps to assure correction of any errors that may have occurred in processing. Maintains suspense inventory of current unprocessable payments and coordinates actions to resolve the delaying condition. Assists in the resolution of unpostable EFTPS payments, particularly IMF credit card payments. Approves the reversal of electronic payments including duplicate payments. All reversals are coordinated with the appropriate Financial Agent. Identifies payment problems created by or enhanced by taxpayer financial institutions and makes contact with the appropriate officials of those institutions to seek corrective and/or preventive action.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE GS-08: To be eligible for this position at this grade level, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Experience using the full range of accounting procedures, techniques, terminology, and regulations to identify erroneous journal entries and perform extensive research to resolve account discrepancies and errors; Experience using automated accounting control system and manual procedures, extensive account structures and systems, the full range of accounting code classifications, subdivisions, associated codes, and documents to process extremely varied transactions. You experience should involve extensive problem solving, and innovative approaches as well as substantial research, complex reconciliation, balancing, and adjusting on unusual transactions and a wide variety of accounts. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Contacts

• Address TS SC - Submission Processing - Austin 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748