This position is located in a Consolidated Patient Account Center (CPAC) in the organization of the Chief Financial Officer (CFO), Cash Management Division with the incumbent serving as a Cashier. The CPAC is a regionally consolidated business entity established to enhance revenue operations throughout the VHA network by standardization and consolidation of functions, and the integration of VHA and industry best practices.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-6. At the GS-5 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-6. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher-level work, and availability of funds. Major duties and responsibilities include: Performing work in support of the agency's cash processing operations which involve the receipt, disbursement, examination, deposit, custody and other clerical or administrative tasks. Receiving and/or disbursing cash in accordance with the corresponding laws, rules, and regulations for the particular transaction. Ensuring the fulfillment of regulatory requirements associated with depository functions. Exercising responsibility for the direct support of agency cash/check/electronic funds transfer processing functions involving the receipt, disbursement, examination, deposit, custody and other clerical processing of cash. Accounting for any loss or shortage in funds to the Treasury Department. Ensuring conformance to procedures and instructions contained in the Department of Treasury Manual of Procedures and Instructions for Cashiers. Examining and performing quality audits of deposits in order to ensure regulatory issues are met, reconciling cash accountability and reviewing vouchers for completeness, accuracy and propriety before making payment, referring questionable vouchers for audit prior to disbursement. Processing cash-link deposits and e-payments in a timely manner. Meeting the needs of customers while supporting VA missions. Consistently communicating and treating customers (Veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Providing the customer with consistent information according to established policies and procedures. Handling conflict and problems in dealing with the customer constructively and appropriately. Performing other duties as assigned. Work Schedule: Monday-Friday 8:00am-4:30pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. To qualify for this position at the GS-5 level, you must fulfill one of the following qualifications: Specialized Experience: One (1) year of specialized experience that equipped you with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-4 grade level in the Federal service. Specialized experience includes: performing cash/check/electronic funds transfer processing operations which involve receipt, disbursement, examination, deposit, custody and other clerical or administrative tasks; completing audits or reviews to ensure completeness and accuracy; communicating effectively with customers orally and in writing. -OR- Education: Successful completion of 4 years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (TRANSCRIPTS REQUIRED) -OR- Combination: Equivalent combinations of education and specialized experience (as described above) to meet the requirements at the GS-5 level. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. (TRANSCRIPTS REQUIRED) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Attention to DetailOral CommunicationTechnical CompetenceWritten Communication IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements and Work Environment: The work is primarily sedentary, although some slight physical effort may be required. Work is performed in a normal office environment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address VA FCCPAC Orlando 733 13800 Veterans Way Orlando, FL 32814 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]