Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to lead IT helpdesk, technical support, communications, VTCs, SharePoint, Automation and IT projects across multiple enclaves and networks at various classification levels.

Duties

Leads IT helpdesk, technical support, communications, VTCs, SharePoint, Automation, and IT Projects across multiple enclaves and networks at various classification levels. Assigns work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of team. Evaluates work performance of teams and gives advice, counsel, or instruction to team. Plans, organizes, and directs cyber, IT, or information management activities in accordance with legal, regulatory, and other requirements while meeting mission and customer needs. Designs, develops, and manages systems to meet current and future business requirements, enhances existing architecture, and establishes plans to improve IT application efficiency. Collaborates with program managers to assess technical needs, analyze architectures, and develop transition strategies. Accurately represents mission requirements, measures software development risks, and recommends implementation approaches. Conducts technical analysis, ensure projects meet mission needs within budget, schedule, and performance parameters, and oversees day-to-day IT network operations. Coordinates work schedules, deadlines, and quality standards, along with tracking progress and ensuring performance quality. Evaluates existing systems and capabilities to determine IT solutions, assessing emerging technology impacts, and integrates cyber, IT, or IM programs and services. Leads innovation and process improvement efforts, briefs management, establishes milestones, coordinates with program and project managers, leads multi-disciplined teams, and represents the organization with higher management levels and contractors. Prepares and delivers briefings to senior management on complex issues and fosters effective internal and external organizational relationships.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• Selectee is expected to be granted with and/or maintain the appropriate security clearance required for the position.
• Relocation costs or other incentives may be available and considered by the organization.
• This posn is subject to provisions of the DoD Priority Placement Program
• This position may require drug testing and the candidate may be subject to passing a drug test upon selection.
• Selectee may be required to serve a probationary or trial period.
• This position may require travel.
• Employee must maintain current certifications
• Disclosure of Political Appointments
• Direct Deposit: All federal employees are required to have direct deposit.
• This is an acquisition coded position. Selectee must complete required certification level 1 in Engineering and Technical Management within 24 months of assignment.
• Position requires DoD Information Assurance Management (IAT Level-II) certifications IAW DoDI 8570.01-M
• DCWF Work Role Code (Cyber Codes): Defense Cyber Workforce Framework Codes: Primary Work Role/Proficiency Code: 451-Systems Administrator/Advanced. Additional Work Role 1/Proficiency Code: 411-Technical Support Specialist/Advanced.

Qualifications

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Information Technology (IT) Management Series 2210 (Alternative A). Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: Individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: Applicants must have at least 1 year (52 weeks), or will have one year within 120 days of closing of this announcement, specialized experience equivalent to the DO-01, GS-11 or equivalent grade level in the Federal service. Specialized experience includes providing IT technical support for IT projects across multiple networks at various classification levels; planning, organizing, and directing cyber, IT or information management activities; designing, developing and managing systems to meet current and future requirements; enhancing existing architecture and/or conducting technical analysis for IT network operations. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Problem Solving Communication Business Management Teamwork and Leadership PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address AFLD WP 2000 Allbrook Drive Wright Patterson AFB, OH 45433 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]