This position will be assigned to the Air Force Service Center at Port San Antonio, TX. This is a regular full-time category position with guaranteed 40 hours per week. Employees appointed to a regular category position are eligible for benefits.

Duties

Provides operational administration for the NAF Food and Beverage Operations Branch. Maintains metrics and graphic charts on the Club membership data. Manages the membership database by ending new members, updating profile information, resetting passwords, transferring and cancelling accounts. Establishes accounts for ne Administrators, providing administrative access to the membership management platform and instructs them on how to use it. Is knowledgeable of the overall membership program and can respond to general questions concerning the program content, procedures, and policies contained in the Air Force Membership contracted vendor as well as club and associated Air Force Instructions (AFIs). Based on knowledge of the membership program and club program, prepares responses to USAF/A1S, MAJCOM and base inquiries, as well as congressional and other higher headquarters inquiries. Uses varied functions of multiple office automation software to produce a wide range of documents, formats, etc. Uses word processing software to create, copy, edit, store, retrieve, and print forms, memos, and letters and lengthy reports; uses existing database or spreadsheet software to create, enter, revise, sort of calculate, and retrieve data for reports; and uses graphics software to provide graphs and charts for reports and presentations. Transmits and receives documents and messages electronically using personal computers or workstations that are networked or linked to other computers or workstations. Prepares a wide variety of recurring and nonrecurring correspondence, reports, and other documents. Composes correspondence, such as instructions, requests for information, and letters of acknowledgment or notification. Gathers and summarized information from files and documents for use in responding to inquiries, recognizing which information is or is not relevant to the issue at hand. Proofreads/edits correspondence and document for accuracy, format, punctuation, grammar, spelling and capitalization. Reviews and processes incoming and outgoing correspondence and materials. Screens incoming mail and electronic messages to identify what needs to be worked or referred to appropriate staff or handled personally. Reviews outing correspondence for procedural and grammatically accuracy, conformance with administrative requirements, and factual correctness and accuracy. Personally answer technical nontechnical requests for information such as status of reports, club data, suspense dates for matters requiring compliance, and similar information readily available from files, or form knowledge of the organization or club program. Provides follow-up on requests for information. Establishes, updates, and maintains office records and metrics of various types. Uses a variety of automated systems (e.g. records management, electronic forms, electronic publications library, etc.) and nonautomated to perform various operational duties. Uses tracker or suspense files as required. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12506601

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.
• This position requires that the incumbent be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 years.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/22/2024 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience with a wide variety of concepts pertaining to the operations, support, and computerized office organization. Experience with developing and writing Air Force correspondence. Knowledge, Skills and Abilities (KSA's): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Incumbent must be capable of working a variety of issues at different levels simultaneously, with professional and nonprofessional personnel. Advance knowledge of specific software programs is necessary to accomplish job that include knowledge of Microsoft Office Professional Suite, Word, PowerPoint, and Excel. Highly organized and a self starter. **NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration. All other applicants will be referred as needed and requested by the selecting official(s). **Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position. (Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.)

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address AFSVC Installation Support AFSVC/VI 2261 Hughes Ave, Suite #156 Lackland AFB, TX 78236-9852 US
• Name: AFSVC HQ NAF HR Office
• Email: [email protected]