This position is located in Texas Service Center. As a Training Officer, you will identify, design, coordinate, and deliver training services to meet the training requirements of U.S. Citizenship and Immigration Services (USCIS) local offices.

Duties

The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity. Serves as a member of the U.S. Citizenship and Immigration Services (USCIS) Training Officer Corps and subject matter expert in training and development in a USCIS Service Center Operation (SCOPS). Analyzes and maintains agency learning management system data and local training programs and identifies gaps and individual and broad based training needs. Collaborates with the USCIS SCOPS Headquarters Training and Professional Development component to develop USCIS training objectives and recommend changes in procedures, guidelines, and instructions to improve the effectiveness of training curricula. Evaluates and modifies instructional program and course curriculum, content, and materials, and research procedural changes as mandated by new laws and regulations and as identified for employee and leadership development. Teaches subjects such as Employee/leadership development, Immigration and Nationality law, fraud detection, and other mission critical subjects to USCIS employees and supervisors

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 08/21/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 08/21/2024. Basic Requirements: All applicants must meet the following basic requirements: (Must be supported in Transcripts from an accredited institution, Resume and/or Applicable Certificate) You must possess a degree that included or was supplemented by a major field of study in education or in a subject matter field related to education and/or learning development; OR You must possess a combination of education and experience, to include courses equivalent to a major in education or other subject matter field related to education and/or learning development, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the four-year course of study described above. OR Combination of education and experience: - Courses equivalent to a major in education, or in a subject-matter fi eld appropriate to the position, PLUS appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study. GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, equivalent to at least the GS-12 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Developing training curricula and materials to deliver specified training to an organization. Conducting training and/or gap analysis to identify organizational needs during planning phases Delivering organized training in a classroom environment Consulting with employees and supervisors in the development of employee training plans. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 08/21/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level..

Basic Education or Experience Requirement: This position has a basic requirement that can be met by either education or experience. If you meet this requirement via education, you must submit a copy of your college transcript(s) (unofficial is acceptable) to support the basic educational requirement or a list of coursework with hours completed. For verification purposes, the transcript submitted must include your name and educational institution. If you meet this requirement via experience, the experience must be listed in your resume.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]