Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Portland Field Office, located in Skagway, Alaska.

Duties

Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise in office administration by performing work supportive of and incidental to CBP Officers (CBPO), CBP Agriculture Specialists (CBPAS), Entry/Import Specialists, and Fines, Penalties and Forfeiture (FPF) Officers. This position starts at a salary of $55,378.00 (GS-07, Step 1) to $79,725.00 (GS-08, Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by performing technical duties requiring application of specialized knowledge of procedures, techniques, regulations and information. Please see the following link for specific COLA Rates COLA and Locality Pay Rates in Nonforeign Areas In this CBP Technician position you will become a key team member of Homeland Security professionals performing technical duties requiring application of specialized knowledge of procedures, techniques, regulations and information. Typical work assignments include: Providing a full range of technical and clerical activities in support of functions and programs of the office Filling out entry documents for non-citizens and assisting with immigrant visa processing, supplying forms to applicants for admission, tracking applications and actions; and clerical preparations Executing front desk duties for these programs, to include answering calls, checking-in applicants, verifying records establishing an applicant's claimed identity, fingerprinting, and photographing applicants, answering inquiries, tracking reports, cashier duties, and other general administrative duties Working alongside the CBPAS during passenger and pedestrian secondary inspections by reviewing and analyzing images from non-intrusive inspection (e.g., X-ray) equipment on such items as packages, passenger baggage, and cargo Providing essential support to CBPOs and CBPASs by inspecting, gathering, and recording information concerning persons, cargo, conveyances, merchandise, mail, and other miscellaneous items in Ports of Entry, in accordance with established guidelines including laws, regulations, and policies

Requirements

Qualifications

Experience: You qualify for the GS-07 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Operating scanning equipment, reviewing contents of packages and luggage Conducting research to provide information on routine inquiries from the public Performing routine clerical duties, including but not limited to: filling out entry documents; assisting with application processing; supplying forms to applicants for admission after completion; tracking applications and actions; and clerical preparations Assisting with inspecting cargo to identify possible harmful pests to help prevent the deliberate or accidental introduction of harmful pests, invasive species, and diseases into the US Coordinating or entering information into automated systems; reconciling accounts and resolving errors on collection documents; reviewing and correcting error reports Experience: You qualify for the GS-07 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Inspecting, gathering, and recording information concerning persons, cargo, conveyances, merchandise, mail, and other miscellaneous items, in accordance with established guidelines under supervision and guidance Collecting transporting and destroying contraband, to include the operation and maintenance of incinerators/grinders in all environments Conducting real-time monitoring of area and reviewing archived video footage and preparing video archive requests Assisting CBPOs with narcotic seizures and seizures of other illegal items to the extent allowed by law; assisting with vehicle inspection and valuation in support of officers Preparing reports and correspondence for importing public and/or chain of command and responds to routine inquiries NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 08/16/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Office of Field Operations Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]