Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to provide technical and clerical support for the smooth operation of the Child Development Program to include customer service, monitoring customer entry, maintaining files, and assisting with manager on duty and scheduling tasks.

Duties

Provides customer service to patrons and performs Manager on Duty tasks. Enrolls children in the child development program, documenting all information including current immunizations and fee category. Performs inspections, conducts hourly room counts annotating staff/child ratios and number of meals and snacks served and completes required reports. Follows resource protections and cash handling procedures related to the position.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• Must successfully complete an SF-85 background investigation
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
• Travel and relocation expenses will NOT be paid.
• Occasionally rotates through various program development functions and duties such as inspections and reports
• Must be at least 18 years of age and hold a high school diploma or equivalent
• Must possess maturity and good judgment and like working with young children and their families
• Occasional Travel away from duty location
• Must provide evidence of required immunizations; and be able to successfully complete required physical exam, including the ability to lift and carry up to45 pounds.
• Physicals are updated every three years ensuring personnel are physically and behaviorally capable of performing duties of the job.
• Position requires operation ofa government motor vehicle. A valid driver's license is required
• Work requires, but is not limited to, prolonged periods ofsitting, standing, stooping, crouching and reaching
• The position is identified as having "regular contact with children", requiring a National Agency Check, a State Criminal History Records Check and an Installation Records Check. Installation Records Check is reestablished every five years.
• Must complete all training requirements including child abuse prevention, recognizing and reporting, customer service and appropriate guidance.
• Required to attend training sessions and special openings conducted on the weekends and evening hours.
• May be required to work an uncommon tour of duty

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-04, or equivalent in other pay systems. Examples of specialized experience includes monitoring those entering the facility. Greeting customers and permits only those persons on official business to remain in the facility. Ensuring all visitors sign in and out, receive a visitor's badge and are escorted while in the facility. Taking potential clients on a tour of the facility, explaining Air Force and National Association for the Education of Young Children standards. Answering internal and external telephone calls, and taking messages OR EDUCATION: Must have successfully completed four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. NOTE: You must submit a copy of official transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: Must have a combination of education and experience as described in the job opportunity announcement and education. NOTE: only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. NOTE: You must submit a copy of official transcripts KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of child development center operation including fire, health and safety requirements to include the ability to conduct facility inspection in these areas. Knowledge of and ability to interpret Air Force Instructions, DoD/MAJCOM directives, local policies and various regulations, practices, and procedures. Knowledge of clerical procedures and ability to accurately complete, review and maintain records. Ability to operate a cash register, credit card machine and computer. Ability to contend with a range of problems common to the child development environment. Ability to communicate effectively, both orally and in writing and ability to establish effective working relationships with others. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Kirtland AFB 1551 Wyoming Blvd SE Bldg 20325 Kirtland AFB, NM 87117 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]