The Social Worker Program Coordinators in the GS-12 assignment provide complex care in a highly specialized, complex area and maybe the sole practitioner in the program. They are responsible for daily operations of the program area and are responsible for, or contribute to, all aspects of clinical and administrative programming. They provide leadership direction, orientation, coaching, in service training, staff development, and continuing education for assigned staff.

Duties

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU GENERAL DESCRIPTION OF ASSIGNED DUTIES The position possesses or develops an understanding and sensitivity of the individual needs, beliefs, and/or expectations of patients with various backgrounds. The position is respectful toward patients' values and practices resulting in overall patient satisfaction and comfort level. The position takes into consideration the following, for each individual patient: Cause of his/her condition Treatment/medications used Views on health Gender, religious beliefs/practices, sexual orientation Expectations of displaying respect Communication style and preference Language commonly used Views on birth and/or death Food preferences Socioeconomic status Presence of disability (physical or mental) Period of war-time service Important relationships (family, community, etc.) Other significant factors as related As part of VHA's efforts to support the Comprehensive Prevention, Access to Care, and Treatment Act of 2020, facilities are required to identify clinical social worker to serve as the facility COMPACT Act Coordinator. The Coordinator is the subject matter expert on the COMPACT Act for the Mann-Grandstaff Veterans Medical Center. Provide mental health services and care coordination to the Veteran population made eligible by the COMPACT Act and serve as a representative of the healthcare system while reaching out to Veterans in the community, their families, and community partners. Coordinate the COMPACT Act care for Veterans in crisis throughout the catchment area. In addition, serves as a clinical member and consultant to the healthcare teams. Clinical services include the provision of high-quality individual crisis intervention, group psychotherapy, suicide risk assessment, safety planning, advocacy, case management of Veterans who are considered at high risk for suicide, and facilitating education about the COMPACT Act both within MGVAMC and the community. All duties will be accomplished in collaboration with other members of the MGVAMC suicide prevention program, mental health division, community care, and social work service. FUNCTIONS OR SCOPE OF ASSIGNED DUTIES Responsible for overseeing and enabling navigation between varying levels of care. Coordination between health care providers and care managers in direct care and community care. Responsible for comprehensive transition planning. Responsible for outreach to community providers and healthcare systems providing COMPACT care. Advocates for Veterans working closely with fiscal and business units to assure they do not receive bills for COMPACT-related care. Serves as a singular point of contact for Veterans, families, and caregivers during COMPACT episodes of care. Serves as the facility subject matter expert for the COMPACT Act. Coordinates with local Patient Advocate Tracking System (PATS-R) COMPACT clinical review teams. Collaborates with local facility revenue and finance departments. Coordinates with their local facility Office of Integrated Veteran Care (IVC) Coordinators. Works with Veterans at high risk for suicide. Provides outreach, manages administrative and clinical reviews, provides case management, and assists Veterans with navigation of the health care system. Considered a facility subject matter expert and will serve as a resource to Veterans, caregivers, and staff in various areas including, but not limited to: Emergent Suicide Care and Suicide Prevention COMPACT Eligibility and Covered Services COMPACT Act Clinical Eligibility (mental health and related medical care) Pay Authorities Community Care Processes f. Billing Appeals Work Schedule: Monday-Friday 0800-1630 Telework: Available- Ad-Hoc Virtual: This is not a virtual position. Functional Statement #: 00000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work (Please provide transcripts with Confer Date) Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to SW Licensure Summary by State (Please provide a copy of your current license) Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. Social Worker (Program Coordinator), GS-12 Experience and Education. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring. (b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. (c) Ability to supervise multidisciplinary staff assigned to the program. (d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). (e) Ability to provide training, orientation, and guidance within clinical practice. Assignments. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. Program coordinators at the GS 12 grade level are administratively responsible for a clinical program providing treatment to Veterans in a major specialty area, such as but not limited to: Spinal Cord Injury, Homeless Continuum Veteran Program, Hospice and Palliative Care Program, Suicide Prevention Program, Veterans Justice Outreach, Caregiver Support Program and Community Nursing Home Program. The program coordinator may be the sole practitioner in this specialty at the facility and typically provide direct patient care services in the program area. The program coordinator oversees the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. They may be responsible for the program's budget, developing and monitoring staff compliance with practice, standards and guidelines on documentation, workload, data entry, ethical practice and service delivery. The program coordinator provides analysis and evaluation of clinical program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. They may be responsible for, or contribute to, the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. The program coordinator is administratively responsible for the clinical programming and prepares reports and statistics for facility, VISN, and national use. They provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports, including productivity assessments. They oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement and evaluating efficacy of improvement efforts. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-12. Physical Requirements: Light lifting; ability to drive government vehicle Environmental Factors: Outside and Inside; working closely with others

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Mann-Grandstaff Department of Veterans Affairs Medical Center 4815 North Assembly Street Spokane, WA 99205 US
• Name: Melissa Quilter
• Phone: 360-696-4061 X38599
• Email: [email protected]