PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended. This position is located at Bureau of the Fiscal Service, Division of Business and Project Management. As a Supervisory Management and Program Analyst, you serve as the technical expert, supervisor, and advisor to management providing direction, advice, guidance, and expertise in planning, developing, organizing, and administering Customer Service.

Duties

As a Supervisory Management and Program Analyst, you will:

Requirements

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé. Specialized Experience: For the GS-13, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience includes experience managing existing and potential customer business relationships. Examples of this could include: Managing renewals of existing customer service agreements; OR Managing new customer inquiries. In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-13, you must have been at the GS-12 level for 52 weeks.

Education

Contacts

• Address Division of Business and Project Management 200 Third Street Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]