Job opening: IT SPECIALIST (SYSADMIN/CUSTSPT)
Salary: $55 818 - 86 750 per year
Published at: Aug 05 2024
Employment Type: Full-time
This National Guard position is for a IT SPECIALIST (SYSADMIN/CUSTSPT), Position Description Number D2725000/D2726000 and is part of G4 Nebraska Army National Guard.
Duties
As a IT SPECIALIST (SYSADMIN/CUSTSPT), GS-2210-7/9, duties include:
1. Utilizes an extensive knowledge of logistics programs/operations and a clear understanding of automated systems to manage projects and programs for systems integration of CSS automation. Administers tactical local area network (LAN) clients, monitors ongoing operation of tactical network systems to ensure hardware and software functions, and meets operational standards. Identifies and resolves complex tactical network related problems occurring within the assigned area of responsibility. Responds to customer requests for assistance, ensuring trouble reports are handled expeditiously. Troubleshoots hardware, software, and LAN/Client operating system problems. Ensures software and vulnerability updates are applied in proper order. Coordinates and communicates with the Department of the Army (DA), and National Guard Bureau (NGB) regarding CSS operations and automated systems support, problem resolution, software upgrades and change packages. Assists functional users in automated CSS systems management and operation. Serves as a Systems Administrator for all CSS automated logistics information systems and programs and as a technical expert within the state/territory is responsible for providing technical and functional guidance for specified Automated Logistics Information Systems and Programs to operators and supervisors. Provides input to supervisor to ensure SASMO Standard Operating Procedures (SOPs) are current. Receives trouble tickets and reviews priorities on a weekly and/or monthly basis. Troubleshoots, diagnoses, and resolves technical problems identified in trouble tickets and performs initial setup of specified T automated logistics information system computers to include loading software, configuring modem and network card(s), assigning Internet Protocol (IP) addresses with correct subnet, connectivity to the network, and completing technical inspections.
2. Serves as the primary point of contact for Functional Administrators and users of the serviced database(s) in the absence of a Logistics Information Technology (LIT) Specialist (SASMO). Administers the day-to-day database operation and maintenance of the serviced database(s). Performs tests to ensure the serviced database(s) efficiently collects, stores, and processes data. Evaluates, determines, and initiates corrective action to recover or restore data and return the database(s) to operational status. Provides direction and guidance to supported CSS automated logistics information system users in the submission of automated systems problem reports and/or change proposals. Receives, reviews, consolidates, and accounts for system problem reports and engineer change proposals (ECPs) submitted from supported units/activities to ensure subsequent distribution to National Guard Bureau (NGB). Manages the receipt, review, validation, distribution, and implementation of all CSS software received in the State/Territory, ensuring proper installation, testing and evaluation. Oversees the CSS resource library and the retrieval and disposal of CSS software.
3. Analyzes requirements, manages, and coordinates hardware for automated logistics information system and peripherals pertaining to the receipt, distribution, installation and life cycle management of devices that are directed to be managed at unit/state level. Installs, tests, and evaluates automated logistics information systems hardware. Manages the state/territory CSS automation hardware tactical computer exchange (TCX) (aka equipment float) program and ensures accountability of exchanges. Performs organizational and direct support level automated logistics information system hardware maintenance as required. Determines systemic problems during maintenance of hardware or in the application of software and initiates corrective action as needed. Provides operator level assistance on automated logistics information systems and programs. Troubleshoots automated logistics information systems and programs. Coordinates and administers assigned training programs. Provides technical assistance to functional users for start-up and operation of automated logistics information systems and programs.
4. Serves as the point of contact for the Sustainment Automation Support Management Office (SASMO) Work Order Desk. Provides telephone coverage for users requesting assistance with hardware/software via a help desk, resolve problems if possible or refer problems to a technical specialist or contractor supplied support services; as well as prepares and accomplishes all workorder work order routing. Maintains an automated database of customer requests, ensuring that current statuses are updated. Provides reports to supervisor for unusual problems or upon request. Administers and coordinates warranty contracts related to system support. Provides technical assistance and support on computer and other IT related problems.
Requirements
- Military membership in the Nebraska National Guard Membership is required.
- Males born after 31 December 1959 must be registered for Selective Service.
- Obtain/maintain the level of security clearance/background check required
- May be required to successfully complete a probationary period.
- Direct Deposit is mandatory
- Individuals with military incentive bonuses may be subject to recoupment.
Qualifications
NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted service position that requires membership in a compatible military assignment in the National Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
FOR QUESTIONS REGARDING ELIGIBILITY TO JOIN THE NEBRASKA ARMY NATIONAL GUARD PLEASE CONTACT THE LOCAL RECRUITING OFFICE AT 402-309-7458.
OPEN AREAS OF CONSIDERATION: AREA 1, 2 and 3 ONLY
DEFINITION OF AREA(S) OF CONSIDERATION:
AREA 1 - Current permanent and indefinite bargaining unit Technicians of the Nebraska Army or Air National Guard
AREA 2 - All Drill Status/M-Day members and temporary Technicians of the Nebraska Army or Air National Guard
AREA 3 - Current military service members who are willing to become a member of the Nebraska Army or Air National Guard
AREA 4 - All qualified candidates eligible and willing to become a member of the Nebraska Army or Air National Guard. Selected individual must become a member of the respective National Guard prior to the date of hire.
MILITARY REQUIREMENTS:
Compatible military grade and assignment required prior to the effective date of placement. This is an excepted service position that requires membership in a compatible military assignment in the Nebraska Army National Guard. Applicants who are not currently a member of the National Guard must be eligible for immediate membership. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
Military Grades: Maximum: E7/CW2/O3; Minimum: E1/WO1/O1; Military Grade inversion within the full-time work forces are not permitted. The military grade of the full-time supervisor must equal or exceed the military grade of the personnel supervised.
Individual does not have to be currently assigned to one of these career fields to be considered for this position; however, compatibility requirements must be met prior to appointment to the position. Selectee has 24 months to become qualified in a compatible military assignment.
Security Clearance/Background Check requirements:
In order to comply with US DOD requirements and ensure the safety and security of the missions, programs, property and personnel of the Nebraska Military Department, employees must obtain the appropriate background investigation and maintain the level of security clearance assigned to their respective work.
Failure to obtain, within one year of appointment, and maintain the designated type of security clearance/background check required for the respective work may result in a job offer being rescinded, separations of employment, or other actions as may be deemed in the best interest of the agency.
Prior to appointment individuals must meet the security clearance requirements for the position or submit the required documents of the Nebraska National Guard, Personnel Security Manager for processing the appropriate investigation. Required forms: SF86, PSIP Initiation Form, Fingerprints, OF306 and Application/Resume.
Nebraska National Guard Personnel Security Manager -
[email protected]; 402-309-8319.
GENERAL EXPERIENCE: Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.
SPECIALIZED EXPERIENCE:
GS-07 - Must have at least 1 year experience at the previous lower grade or equivalent experience and education or training in translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language. Experience interviewing subject-matter personnel to get facts regarding work processes, and synthesizing the resulting data into charts showing information flow.
GS-09 - Must have at least 1 year experience at the previous lower grade or equivalent experience and education or training in analysis of the interrelationship of pertinent components of the system.specialized experience examples, specialized experience includes experience, education, or training receiving, maintaining, and issuing data storage media for computer operations. Experience in scheduling the use of computer time for program processing. Experience collecting and sequentially staging input media with associated program instructions for processing. Experience in at least one programming language. Translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language. Experience interviewing subject-matter personnel to get facts regarding work processes and synthesizing the resulting data into charts showing information flow. Experience in analysis of the interrelationship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment. Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency.
Education
Education:
Substitution of Education for Specialized Experience - For the GS-5 level, a 4-year course of study leading to a bachelor's degree may be substituted for the experience requirements. At the GS-7 level, one full year of graduate level education or superior academic achievement. At the GS-9 level, a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree may be substituted. At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree. Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
NOTE: SELECTEE WILL OBTAIN AND MAINTAIN SECURITY + CE CERTIFICATION WITHIN 6 MONTHS OF HIRING AND CONTINUE COMPUTING ENVIRONMENT (CE) TRAINING AS PER DODI 8570.01-M INITIAL TRAINING WILL BE PROVIDED AT THE EXPENSE OF THE GOVERNMENT. EXAM FEES MAY BE REIMBURSED AFTER SUCCESSFUL EXAM COMPLETION. APPLICANT MUST BE CERTIFIED AT THE LEVEL OF IAT II WITHIN 6 MONTHS, WAIVERABLE TO 1 YEAR. VISIT http://iase.disa.mil/iawip/Pages/iabaseline.aspx TO REFERENCE IA LEVEL INFORMATION.
Contacts
- Address NE JFHQ Army
2433 NW 24th Street
Lincoln, NE 68524
US
- Name: Jon Sronce
- Phone: 402-309-8173
- Email: [email protected]
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