Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information and Technology located in Ashburn, VA. Applicant Cap: This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first.

Duties

The Pathways Program is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with opportunities to work in agencies and explore Federal careers while still in school and while getting paid for the work performed. Students who successfully complete the program may be eligible for conversion to a permanent position in the civil service. This position starts at a salary of $32,945.00 (GS-2 Step 1) to $58,686.00 (GS-5, Step 10). Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied. Your promotion potential will ultimately be determined by your qualifications and will be initiated at management's discretion. Typical duties included: Assisting in the applications software work involving the design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software. Diagnosing and resolving basic general problems in response to customer incidents. Providing customer involving the basic planning and delivery of customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements. Maintaining systems configurations alongside higher-graded professionals including planning and coordinating the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems. Analyzing, documenting with assistance the assessment, and maintaining of the enterprise structural framework to align IT strategy, plans, and systems with the mission, goals, structure, and processes of the organization.

Requirements

Qualifications

You must be a student who has been accepted for enrollment or who is currently enrolled and seeking a degree, diploma or certificate in a qualifying educational institution on a full or half-time basis (half-time is defined by the educational institution in which the student is enrolled). AND: GS-02: Completed high school and received a high school diploma or GED. GS-03: Completion of one (1) academic year of post-high school study. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. GS-04: Completed 2 full academic years of post-high school study or an associate's degree. Two years of full-time academic study is defined as 60 semester hours, 90 quarter hours, or the equivalent in a college or university. GS-05: Completed 4 full academic years of post-high school study leading to a bachelor's degree or equivalent. Four years of full-time academic study is defined as 120 semester house, 180 quarter hours, or the equivalent in a college or university. You may also substitute successful completion of one year of full-time graduate education for the experience required at the GS-7 level. This education must have been obtained from an accredited college or university and demonstrate the skills necessary to do the work of the position. A course of study in business administration, public administration, or related fields is qualifying. Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 08/09/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Schedules: Positions can be filled on full-time and part-time basis. Part-time schedules are typically 16 to 32 hours per administrative workweek, prearranged on a scheduled tour of duty. Trial Period: The entire period served under the Internship Program counts as the participant's trial period. Grade Point Average (GPA) Requirement: Pathways students are required to maintain a minimum GPA of 2.0 for undergraduate studies or lower program, and a minimum GPA of 3.0 for a master's program or higher program.

Education

Please see the Qualifications and Required Documents sections for more information.

Contacts

• Address Office of Information and Technology Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]