The Time and Leave Clerk position is assigned to the Consolidated Patient Account Center (CPAC), Office of the Chief Financial Officer, Revenue Operations, Office of Finance, Veterans Health Administration, Department of Veterans Affairs, in Smyrna, TN.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties may include but are not limited to: Principle Duties and Responsibilities: Functions as the time and leave clerk/advisor on all matters concerning time and leave records for employees at the Consolidated Patient Account Center (CPAC). Provides advisory and technical assistance to staff and management regarding time and leave regulations and policies, as well as records preparation and processing procedures, and the timely and accurate information is provided in response to all inquiries concerning time and leave records. Looks for delays or problems in processing of time and leave records, reviews the case, determines the problem or bottleneck, and initiates correction action to expedite the processing. Ensures accuracy, completeness, and conformance in the time and leave record processing with Federal and VA Regulations, and CPAC polices, and procedures. Advises and is a resource individual for the CPAC administrative staff on matters relating to Time and Leave processing. Performs leave audits on personnel with low leave balances and/or when there appears to be a questionable pattern of employee leave usage. Maintains timekeeping records via the usual office file and/or computer files. Assures all timekeeping records are accessible to Fiscal Service staff for the purpose of periodic audits. Utilizes data base management system (VistA) and word-processing to prepare records of overtime/compensatory time for use in CPAC and Fiscal Services to assure employee pay and leave status are accurate. Performs clerical duties with a minimum amount of technical assistance in a wide variety of forms, reports, correspondence, and miscellaneous documents. Extracts information from data and processes work from draft and/or verbal instructions. Establishes and maintains functional files and ledgers. Answers telephones, provides information and/or refers to the appropriate person. Proves assistance to higher level employees. Work Schedule: Monday - Friday; 8:00AM - 4:30PM Recruitment & Relocation Incentives: Not authorized Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Requirements

Qualifications

TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute. and ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English to meet the requirements of this position. and Specialized Experience GS-5: One (1) year of Specialized Experience that equipped the applicant with the knowledge, skills, and abilities (KSA's) to successfully perform the duties of the position that is typically in or related to the position. To be creditable, specialized experience must have been equivalent to at least GS-4 grade level. Examples of Specialized experience are: understanding of laws, regulations, directives, polices, procedures and guidelines relating to civilian pay covering a complicated block of accounts and a working practical knowledge of standardized regulations, station directives, public Laws, Headquarters directives, manuals, etc., relating to entitlement and use of various categories of time and leave; utilizing administrative and clerical policies and procedures to create, format, and proofread documents; reproducing and distributing materials, and maintaining files; comprehension of all areas of the computerized timecard system including input, error and message codes received from the automated system to ensure corrective action is taken; using computer equipment and a variety of software applications; and communicating with a wide variety of employees and supervisors. OR Substitution of Education for Experience GS-5: Successfully completed four (4) years of education above the high school level in any field for which high school graduation or the equivalent is the normal. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. TRANSCRIPTS REQUIRED. OR Combining Education and Experience GS-5: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements. (i.e. six (6) months of specialized experience and two (2) years of education above the high school level). TRANSCRIPTS REQUIRED. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Analytical ReasoningComputer SkillsCustomer Service (Clerical/Technical)Technical Competence IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is partly sedentary in nature. Typically, the employee will sit to do their work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address CPAC Mid South 1412 Hazelwood Dr Smyrna, TN 37167 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]