Job opening: Communication Operations Specialist
Salary: $66 942 - 105 289 per year
Published at: Aug 02 2024
Employment Type: Full-time
Joining the Secret Service, Office of Investigations, will allow you to utilize knowledge, judgment and experience to support the internal mission.
Duties
The selectee will serve as a Communication Operations Specialist in the Office of Investigations. Typical work assignments include:
Operating a multi-frequency communications console unit to maintain vocal liaison with field personnel.
Transmitting and receiving messages over nationwide computer networks and systems using a variety of computers.
Disseminating geographical information to aid in protective and criminal investigations.
Maintaining a log of unusual incidents occurring during the shift.
Responding to emergency situations to provide necessary assistance to employees.
Qualifications
Applicants must demonstrate that they meet the Minimum Qualification for the GS-09 and/or GS-11 requirements as noted below:
Minimum Qualifications:
GS-09: You qualify for the GS-09 level (starting salary $66,942.00) if you possess one of the following:
Applicant must possess one full year of specialized experience comparable in scope and responsibility to the GS-07 level in the Federal service (obtained in either the public or private sectors) performing the following duties:
Operating automation and/or communications equipment;
Accomplishing several tasks at once such as typing, operating radios, and telephones, and;
Providing assistance to the public.
OR
You have successfully completed a Master's or equivalent graduate degree; or (two) 2 full years of progressively higher level graduate education leading to such a degree; or LL.B. or J.D., if related at an accredited college or university. NOTE: You must submit a copy of your college transcripts (official or unofficial) to support your claim.
OR
You have a combination of specialized experience (less than one year) and graduate education (less than two years) that when combined equals 100% of the qualification requirement. NOTE: Only graduate education in excess of one year (generally 18 semester hours) may be used in this calculation. You must submit a copy of your college transcripts (official or unofficial) and your resume must explicitly indicate how you meet the experience, otherwise you will be found ineligible.
GS-11: You qualify for the GS-11 level (starting salary $71,697.00) if you possess one of the following:
Applicant must possess one full year of specialized experience comparable in scope and responsibility to the GS-09 level in the Federal service (obtained in either the public or private sectors) performing the following duties:
Responding to emergency and/or non emergency calls;
Utilizing computers or systems to communicate with emergency personnel; and
Researching and providing information to stakeholders.
OR
You have successfully completed a Ph.D. or equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree, or LL.M., if related, from an accredited college or university that provided the knowledge skills, and abilities necessary to perform this work. Note: You must submit a copy of your college transcripts (unofficial or official) to support your claim
OR
You have a combination of specialized experience (less than one year) and graduate education (beyond 2 years of graduate education), that when combined equals 100% of the qualification requirement. Note: Only graduate education in excess of two years (generally 36 semester hours) may be used in this calculation. You must submit a copy of your college transcripts (unofficial or official) and your resume must explicitly indicate how you meet the experience to support your claim.
Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). Time-In-Grade requirements also apply to current employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment. NOTE: All current or former Federal employees must provide a copy of their SF-50 (you may need to submit more than one), "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted).
All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Interagency/Career Transition Assistance Program (ICTAP/CTAP): This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: http://www.opm.gov/rif/employee_guides/career_transition.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit:
https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Contacts
- Address United States Secret Service
Please read entire announcement
Please apply online
Washington, DC 20223
US
- Name: Philadelphia Services Branch
- Email: [email protected]
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