This position serves as the Program Support Assistant for the HUD-VASH Program, located in the Domiciliary Service, VA Palo Alto Health Care System (VAPAHCS). The HUD VASH Program is a key component in VA;s continuum of homeless services, representing VA's only means of providing permanent housing to homeless Veterans and serving a critical role in VA's Plan to End Veteran Homelessness.

Duties

In the role of Program Support Assistant, the incumbent is responsible for supporting the Housing Development Coordinator to maintain an effective and secure means of collecting data related to housing outcomes in HUD-VASH, ongoing data monitoring and reporting to the VISN, VACO and the Northeast Program Evaluation Center (NEPEC) and support to the HUD V ASH Central Valley region team with a variety of clerical and administrative functions in support of the program staff and patients. Major duties and responsibilities include, but not limited to: Works together with the Housing Development Coordinator, HUD-VASH Valley Team Supervisor, and supports the HUD-VASH Valley Team. Manages the HUD-V ASH comprehensive tracking system and database that assists HUD-V ASH providers with identification of housing opportunities, case management needs, and deadlines. Tracks the program's operating budget, and sets up controls to monitor expenses throughout the fiscal year. Directs functions and assures a smooth flow of work in and out of the HUD-VASH program. Identifies problems or developing problems in the running of the HUD-VASH office, takes action to resolve or prevent theses problems and ensures that policies, procedures, and standards are followed in the administrative area. Provides general clerical and administrative support coordination. Interacts on a regular basis with HUD-VASH applicants and clients, and member of the public who inquire about the program. Facilitates consultations and referrals of patients to other specialty services. Provides information related to program eligibility (retrieved from program databases). Work Schedule: Monday - Friday, 8:00 am to 4:30 pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD06229O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/08/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience in program administration and management; assistance with day-to-day operational duties; Communicate effectively both verbally and in writing with variety of individuals; Problem solve and apply decision making skills. sustaining processes and procedures to ensure program effectiveness; interpreting, analyzing, and responding to requests for information from internal and external entities; collecting, compiling, managing and reporting program data; preparing correspondence and reports; utilizing automated software (such as Microsoft Word, Excel, etc.); developing a yearly program budget, developing a tracking mechanism to monitor funds and monitor all program expenditures. You will be rated on the following Competencies for this position: Analytical ReasoningClericalCommunication Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Involves active listening, reading, observing and evaluating verbal and nonverbal behavior, walking, speaking, bending, carrying of light items such as paper, books, small parts, writing reports, writing clinical notes, using office equipment such as computers, telephones, fax machines, photocopy machines, and possibly driving an automobile. Some work is performed in a clinical setting that exposes the incumbent to the communicable disease common of the homeless population. Strenuous physical activity is not required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Palo Alto VA Medical Center 3801 Miranda Avenue Palo Alto, CA 94304 US
• Name: Veronica Alvarado
• Phone: (415) 960-5758
• Email: [email protected]