Job opening: Licensed Professional Mental Health Counselor (Program Manager)
Salary: $103 409 - 134 435 per year
Published at: Jul 31 2024
Employment Type: Full-time
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.
Duties
Major duties may include, but are not limited to:
Administrative Duties (30%):
The incumbent assigns the job duties of PCMHI staff in addition to monitoring the performance of clinical staff and providing feedback to improve performance. The incumbent is also tasked with determining allocation of resources (financial, human, material, and/or informational) based on patient care systems that produce high quality outcomes. The incumbent is responsible for the clinic utilization and clinic profiles to ensure Veteran access to services ensuring that clinic utilization is at a minimum of 85%. As appropriate in collaboration with service leaders takes actions to justify additional resources or shifting service focuses to meet patient care requirements.
The incumbent provides technical and administrative supervision to all staff within the section. The incumbent plans work operations and makes changes in the organization or scheduling of work within allowable costs and established policies to meet program goals, objectives, and priorities. The incumbent is responsible for developing performance standards, writing job descriptions, evaluating work performance, counseling employees whose performance or conduct is marginal or unsatisfactory, and initiating or recommending performance-based or conduct-based actions when necessary. The incumbent recommends training; approves leave; and supports and implements established EEO policies and programs.
The incumbent establishes and maintains relationships with all levels of the medical center personnel and relate effectively with customers, families, and the community as well as program and Service leaders at the local and Network levels. Key relationships with staff are needed to: (a) assist staff in carrying out the functions and activities expected of them; (b) contribute ideas and recommendations for the establishment of standards of care, policies, and objectives for the enhancement of the medical center; (c) assist in policy-making activities as related to customer service, accreditation requirements, and the overall functioning of administrative and clinical programs; (d) collaborate with other health care staff to establish and maintain programs that cross Service and/or discipline lines and influence organizational mission and health care.
Responsibilities include development and implementation of PCMHI programs, policies, and procedures; oversight of administrative and programmatic resources; and monitoring of outcomes using a data-driven quality assurance process of a program that delivers specialized, complex, highly professional services that are important program components of the Medical Center and significantly affect the health care provided to veterans.
Clinical Responsibilities (70%):
The program manager will oversee the referral and patient flow processes from the PCMHI team and PACT to the Outpatient Mental Health Clinic at each respective CBOC. The incumbent will be responsible for answering consults, conducting intakes and assessment procedures, and referring veterans to other specialty programs or General Mental Health staff for appropriate services. The incumbent will implement evidence-based individual and group recovery services in conjunction with the PCMHI, TRP, STARS and Outpatient Mental Health teams. The incumbent is responsible for monitoring recovery outcomes.
The incumbent has a thorough knowledge of patient medical records and is able to retrieve pertinent information from multiple sources/packages for case review (e.g., CPRS, VistA, etc.). The incumbent has a functional knowledge of VERA reimbursement model, Decision Support System (DSS), VSSC/KLF and Centers for Medicare/Medicaid Services (CMS) and InterQual Criteria.
Work Schedule: Monday - Friday | 8:00 - 4:30 (or the needs of the agency)
Compressed/Flexible: Available
Telework: Available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
EDRP Authorized: Former EDRP participants ineligible to apply for incentive.Contact
[email protected], the EDRP Coordinator for questions/assistance. Learn more
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
Qualifications
Basic Requirements:
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Education. Hold a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include, but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Additional information may be obtained from http://www.cacrep.org/directory/. NOTE: Traditional Rehabilitation counseling programs that are accredited by CACREP do not meet the LPMHC qualification standards as Traditional Rehabilitation counseling differs from Clinical Rehabilitation counseling.
Licensure. Persons hired or reassigned to LPMHC positions in the GS-0183 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations: Licensed Professional Mental Health Counselor (Program Manager), GS-13
(1) Experience/Education. In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-12 grade level. The experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency.
(2) Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs for the GS-12 grade level, the candidate must demonstrate the KSAs below:
1. Ability to make judgments and decisions associated with program management.
2. Ability to monitor program outcomes using data driven quality assurance process.
3. Ability to develop productivity standards appropriate to each service provided.
4. Ability to manage a wide range of programs which include the operation and management of key clinical, training or administrative programs.
References: VA HANDBOOK 5005/120 PART II APPENDIX G39
The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is GS-13.
Physical Requirements: See VA Directive and Handbook 5019.
Education
IMPORTANT: A transcript (
displaying a conferred date) must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Contacts
- Address Columbia VA Health Care System
6439 Garners Ferry Road
Columbia, SC 29209
US
- Name: Greta Kirby
- Email: [email protected]
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