Open to United States Citizens Position Location(s): Indianapolis, IN Pay for first time hires to the Federal Govt will typically be set at step 1 salary for their respective grade level. This announcement will be used to fill positions at entry grade level of GS-07 with promotion potential at the GS-08, or at the Full Performance Level GS-08. To view pay rates in a specific location visit the OPM pay tables at https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/

Duties

The duties reflected are at full performance level (GS-08). For selections below full performance level, the duties will be developmental in nature. Demonstrate strong leadership by overseeing the team's daily operations, ensuring adherence to established procedures and fostering a collaborative environment that promotes efficiency and accuracy in handling unique transactions/ special bonuses. Receives documents pertaining to garnishment of active duty and reserve member’s pay issued by the state courts for payment of child support, alimony, and/or commercial debts. Provide guidance and support to team members in navigating the intricacies of diverse case scenarios, facilitating effective communication within the team and with relevant stakeholders. Analyzes, examines, and evaluates IRS tax levies, computes amount to be withheld each month from member’s pay by using statement of personal exemptions, military pay account, and internal revenue tax tables. Responsible for the meticulous processing of case management cases (CMS) and system-generated cases from the DMPO’s and Overseas Finance Offices, encompassing a wide array of complex correspondence/inquiries concerning active/reserve military pay. Act as a key point of contact for escalated issues, troubleshoot challenges, and contribute to the continuous improvement of workflows, demonstrating a comprehensive understanding of financial processes and industry best practices.

Requirements

• Must be a U.S Citizen or National
• Background or Security Investigation - Position Sensitivity and Security Levels may vary and is dependent upon position being filled - see the Additional Information field below for more details.
• Registered for Selective Service (males born after 12-31-1959)
• Suitable for Federal employment
• Obtain/Maintain Financial Management Certification
• Position is located in Indianapolis, IN
• Please note, this is NOT a 100% virtual/remote position where work may be performed from any location in the US. This position is eligible for local telework near the duty station of the position, subject to management review and approval.

Qualifications

This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense. We reserve the right to close this announcement early or to extend, as appropriate, based upon the needs of the Agency. Qualified application packages may be referred to management at various points in the selection process depending on the number and timing of applications received. Selections may be made at any point during the announcement open period.. Applicants MUST have related financial experience AND/OR a related financial degree (examples include: Finance, Accounting, Management, Actuarial Science, or related), in addition to meeting Office of Personnel Management (OPM) minimum qualification requirements. Substitution of combination of education and experience must still, in conjunction, minimally satisfy the DHA qualification requirement. To be hired at the GS-07 entry grade level, applicants must minimally have: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-06) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as reviewing work for technical adequacy and compliance with established policies and procedures; processing a wide variety of complex military payroll transactions; determining entitlements; examining and verifying all documents for propriety, completeness, and accuracy; running reports to monitor workload and providing technical support on standard procedures to coworkers. To be hired at the GS-08 entry grade level, applicants must minimally have: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-07) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as experience which equipped the applicant with expert-level knowledge of a large body of military pay rules, procedures, and operations sufficient to process pay actions requiring audits, corrections, and adjustments of several interrelated aspects of military pay, and sufficient to provide leadership, training and support to others responsible for this work. Experience must include expert-level knowledge of related payroll systems sufficient to take necessary intervention and bypass of normal automated systems and procedures and resolve issues within the automated systems. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

GS-07: (1-grade interval) Substitution of Education for Experience: One full year of graduate level education may be substituted to meet the specialized experience required when it is directly related to the work of the position being filled. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).


GS-08: Substitution of Education for Experience: Eighteen months of graduate level education may be substituted to meet the specialized experience required when it is directly related to the work of the position being filled. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).

Contacts

• Address DFAS - MILITARY PAY OPERATIONS - INDIANAPOLIS 8899 E. 56th Street Indianapolis, IN 46249 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]