APPLICATIONS WILL ONLY BE ACCEPTED FROM those eligible for the Interagency Career Transition Assistance Program (ICTAP) in the commuting area of the locations listed in the vacancy announcement. This position is located in our Villa Rica, GA Field Office located at : 908 S CARROLL RD VILLA RICA , GA 30180 Promotion Potential: The GS-12 is the full performance level for this position.

Duties

A technical expert is responsible for developing and adjudicating the most complex, non-routine Title II and/or Title XVI cases and on public fraud issues in specific claims and post-entitlement cases. Employee provides lead role in technical training and mentoring other employees.

Requirements

• Proof of ICTAP eligibility required
• U.S. Citizenship required
• Selective Service Registration, if applicable (www.sss.gov)
• Fingerprinting and background and/or security investigation may be required
• Job offers are contingent on fingerprinting and background / security investigation results
• All qualification requirements must be met by the closing date of the announcement
• Must pass the Competency Assessment Interview Process (CAIP)

Qualifications

Applicants must have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Your Resume/Application must show at least one year of qualifying specialized experience equivalent to the GS-11 grade level and experience in (1) adjudicating, authorizing, investigating or reconsidering claims through face-to-face, telephone and other communication (2) functioning as a lead worker or performing quality control functions in reviewing caseloads (e.g., income maintenance, benefits, pension plans, health insurance, etc.) (3) adjudicating post-entitlement actions including Continuing Disability and Entitlement Reviews and using software and systems (4) mentoring, reviewing, or providing formal/informal training to Claims Specialists on laws, regulations, policies, and procedures. Candidates must describe specialized experience in detail. All qualification requirements must be met by the closing date of the announcement. Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period, you will be credited with 6 months of experience). COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible.

Education

Education requirements do not apply in this position

Contacts

• Address Region IV Georgia 61 Forsyth Street SW Suite 22T64 Atlanta, GA 30303 US
• Name: Claudia Cafferatta
• Phone: 404-562-1249
• Email: [email protected]