The Visual Information Specialist (Webmaster/SharePoint Coordinator) serves as the Mann-Grandstaff VA Medical Center's (MGVAMC) specialist and project manager for internet and SharePoint (intranet) product development, and social media management. The incumbent plans, organizes, and leads projects that require technical skills, effective work organization, and superior customer service. This position is part of the Office of the Director and reports to the Executive Assistant to the Director.

Duties

Duties of the Communications Specialist position include but are not limited to the following: Serves as facility specialist on web product development and web project management. Primary coordinator for the development and maintenance of the facility internet, social media, and SharePoint sites. Coordinates with various levels of leadership, program managers and staff to facilitate effective utilization of electronic methodologies to meet strategic objectives. Electronically catalogues data fact sheets, graphics, policies, etc. for the health care system. Coordinates with the Public Affairs Officer to disseminate information to the public and staff through the use of the internet and intranet sites. Regularly demonstrates the use of the intranet to staff during scheduled staff meetings. Researches and evaluates new and emerging methods for web product development and web project management. Prepares and presents concept and strategy papers and/or presentations. Identifies opportunities to improve the Facility's performance. Maintains and modifies the VAMC's SharePoint site and ensures the internet and intranet sites remain functional. Provides technical direction and assistance to staff who are assigned to develop products for SharePoint and other electronic information delivery. Assists users in uploading documents, troubleshoots user access issues, and runs scheduled back ups. Develops new web product development and web project management policies, procedures, and guidelines. Serves as an advocate for web product development and web project management techniques. Performs other duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level GS without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The full promotion level for this position is GS 9. Work Schedule: Monday-Friday, 8:00am to 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Telework for this position is on an ad hoc basis, determined by the needs of the service and supervisor approved. Virtual: This is not a virtual or remote position Position Description/PD#: Communications Specialist/PD704030 and PD704040 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 08/02/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. For a GS 7 position you must have served 52 weeks at the GS 5. For a GS 9 position you must have served 52 weeks at the GS 7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Minimum qualifications GS-7: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Basic knowledge of electronic information and data dissemination, and web systems within the healthcare system. Knowledge of project management and/or system redesign. Maintenance or use of social media and/or SharePoint sites within healthcare system. Assists with researching new methods for product development. OR, Education (Transcripts required): Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 1 full year of graduate level education or have completed a Bachelor's degree with Superior Academic Achievement. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must have been obtained in an accredited college or university. Transcripts must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination (Transcripts required): Applicants may also combine education and experience to qualify at this level. You must have a combination of some, but less than 1 year, specialized experience equivalent to at least the GS-5 grade level and have some, but less than one year, graduate level education. The combination of experience and education must equal 100%. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must have been obtained in an accredited college or university. Transcripts must be submitted with your application materials. Education cannot be credited without documentation. ACWA Testing: At this GS 7 grade level ACWA testing may be required. Minimum qualifications GS-9: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Broad knowledge of electronic information and data dissemination, and Web systems within the healthcare system. Performing web project management, content management and system design. Development and maintenance of social media and SharePoint sites. Researches and analyzes new methods for web product development. Provides technical direction to staff related to SharePoint and other electronic information delivery systems. OR, Education (Transcripts Required): Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or two (2) full years of progressively higher level graduate education leading to such a degree or LL.B or J.D in a related field of the position to be filled. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must have been obtained in an accredited college or university. Transcripts must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination (Transcripts required): Applicants may also combine education and experience to qualify at this level. You must have an combination of successfully completed graduate level education (in excess of the first year or 18 semester hours) and specialized experience equivalent to GS7 level described above to meet the total experience requirements. The combination of experience and education must equal 100%. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must have been obtained in an accredited college or university. Transcripts must be submitted with your application materials. Education cannot be credited without documentation. You will be rated on the following Competencies for this position: CommunicationCommunications and MediaPlanning and EvaluatingWeb Technology Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Light lifting, under 15 pounds, sitting for moderate periods of time, and regular reading are required. Incumbent must possess the ability to work under pressure, tight deadlines, and rapidly changing priorities. Work requires the use of a keyboard and computer. Some travel may be required. Work Environment: Work is accomplished predominantly in administrative areas of the service with numerous visits to the administrative and clinical areas of the medical center. Work is typically performed in an adequately lighted and climate controlled office. All work involves the use of safe work habits with office equipment, as well as, compliance with MGVAMC Fire and Safety regulations. Incumbent receives many interruptions during the workday in person, by telephone and/or written/e-mail communication. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Mann-Grandstaff Department of Veterans Affairs Medical Center 4815 North Assembly Street Spokane, WA 99205 US
• Name: Jaimie Tappert
• Phone: (503) 220-8262 X31540
• Email: [email protected]