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Duties

WHAT IS THE TAXPAYER SERVICES (TS)DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions 2 Vacancies will be filled in Taxpayer Services Service Centers Ogden Submission Processing in Ogden, Utah (UT0036) The following are the duties of this position at the full working level. Activates two scanners for processing by performing tasks outlined in operating instruction manuals. Performs daily housekeeping activities and develops and maintains a system maintenance schedule. Checks printers and printer supplies; powers up the printers and scanner; logs on the scanner console; adjusts the scanner prior to job selection; controls adjustments on feeder guidelines; sets up ink jet serializers as to the locations for printing numbers on documents; repositions the DLN printers for FTD processing; enters, verifies, and monitors serial numbers or DLN's; and makes adjustments as necessary for accuracy and clarity of printed DLN's or serial numbers. Activates and prepares the console for operation, performs initialization and booting operation, loads appropriate program, and enters information for variable settings. Using windows software with mouse on the image controller, monitors and controls work flow to the server. Uses MS-DOS editor to set up system parameters, which include activation of serializer and control of scanner features. Request range of sequence numbers and DLN's to be used when processing returns, FTD's and IRP documents. This requires extensive knowledge of the IRS numbering system as well as knowledge of how SCRIPS assigns numbers. Failure to correctly assign numbers could cause an overflow condition, which results in problems in files, the Federal Records Center and Accounting. Ensures numbers are not skipped and/or duplicated. Receives work on batch carts from document preparation area. Ensures forms W-2, correspondence, unnecessary schedules, etc. are detached from the returns; removes staples and paper clips, and makes necessary repairs.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE GS-05: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes: Experience using operating characteristics of equipment and controls to diagnose, adjust, repair, and operate the equipment or machine and perform preventive maintenance; Experience working with the features, capabilities, and characteristics of several software applications to diagnose and solve some technical processing errors and problems; Experience with rules, regulations, guidelines and procedures relating to the production of materials using electronic systems to operate the equipment, schedule work, and solve problems; Experience with record keeping requirements to maintain records. OR EDUCATION: A Bachelors degree or four (4) years of education above high school in any field of study from an accredited business, secretarial or technical school, junior college, college or university. OR COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. SPECIALIZED EXPERIENCE GS-6 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience using the operating characteristics of a wide range of complex equipment and controls to diagnose, adjust, repair, and operate the equipment or machine and perform preventive maintenance; Experience working with the features, capabilities, and characteristics of several software applications to diagnose and solve technical processing errors and problems; Experience with rules, regulations, guidelines and procedures relating to the production of materials using electronic systems to operate the equipment, schedule work, and solve problems; Experience with record keeping requirements to maintain records. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Contacts

• Address TS SC - Submission Processing - Ogden 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748