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Duties

WHAT IS THE COMMUNICATION AND LIAISON (C&L)DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Communication and Liaison Stakeholder Liaison The following are the duties of this position at the full working level. Develops and implements standardized liaison and communication plans which include selecting appropriate key message, determining delivery method and assessing effectiveness of the campaign. Develops liaison and communication plans, strategies, and customized liaison events with practitioners, stakeholders, or other partners to promote the effective and efficient use of IRS assistance and education. Encourages the use of leveraged resources in developing and delivering education and outreach programs. Influences partners and stakeholders to work with IRS using leveraged activities to ensure broad coverage. Develops liaison activities to initiate new relationships with taxpayers, practitioners, and stakeholders and to foster and maintain current relationships within their assigned location. Identifies, contacts and develops external relationships with governmental agencies, civic associations, trade associations, small business organizations, and other stakeholder relationships. Serves as an internal communications link with other IRS functions. Provides feedback and recommendations to management (field and headquarters) regarding liaison activities, issues impacting compliance, value of products, communication channels and success of outreach efforts. Provides feedback on program effectiveness and identifies additional needs for new products and communication vehicles. Monitors program objectives to ensure timeliness, accuracy, and consistency of all program goals and communications. Works with SB/SE taxpayer and stakeholder groups, partners and liaisons to determine compliance issues and recommends educational and outreach solutions. Identifies, develops and fosters relationships with external stakeholders located within the assigned territory and serves as their point of contact to address issues and concerns. Elevates key issues for resolution and follows up regarding resolution of identified issues. Interprets the Service's proposed solution and conveys status reports on progress and/or final resolution. Applies technical tax law and procedures in the development of elevated issues often requiring coordination with external stakeholders and include research in current IR Code, current and proposed regulations, and processing procedures. This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: BASIC REQUIREMENT: ACCOUNTING KNOWLEDGE: You must have knowledge of Principles of Accounting and Intermediate Accounting. Candidates can demonstrate this knowledge either through successful completion of twelve semester hours (6 basic and 6 intermediate) or eighteen quarter hours (9 basic and 9 intermediate) of college level accounting work and/or experience. Applicants qualifying based on education must submit transcripts with their application. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: SPECIALIZED EXPERIENCE FOR GS-11: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 level in the Federal Service. Examples of specialized experience includes Experience that demonstrates a substantive knowledge of business practices, basic accounting principles, and Federal tax laws and regulations; and that required the ability to audit tax records, analyze systems and bookkeeping, use factfinding techniques, and develop interpersonal skills. Qualifying specialized experience may have been gained in work such as: Office auditing of various types of tax returns to determine tax liability of individual taxpayers, businesses, or corporations. Applying pertinent parts of the Internal Revenue Code and related regulations and procedures to: (1) conduct comprehensive analytical examinations, (2) use creative in-office factfinding techniques, and (3) develop effective public contact skills. Determination and redetermination, or audit, on liability for Federal taxes. Program evaluation, internal audit or administrative management of the assessment and collection of Federal taxes (other than alcohol and tobacco). Investigating alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecution and assertion of civil penalties. Collecting delinquent Federal taxes (other than alcohol and tobacco), including canvassing for unreported taxes due, and securing delinquent returns. OR EDUCATION: A Ph.D. or equivalent doctoral degree or Three (3) full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree in accounting, auditing, taxation, business administration, law or other related fields, or LL.M., if related. OR COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. SPECIALIZED EXPERIENCE FOR GS-12: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 level in the Federal Service. Examples of specialized experience includes Experience that demonstrates a substantive knowledge of business practices, basic accounting principles, and Federal tax laws and regulations; and that required the ability to audit tax records, analyze systems and bookkeeping, use factfinding techniques, and develop interpersonal skills. Qualifying specialized experience may have been gained in work such as: Office auditing of various types of tax returns to determine tax liability of individual taxpayers, businesses, or corporations. Applying pertinent parts of the Internal Revenue Code and related regulations and procedures to: (1) conduct comprehensive analytical examinations, (2) use creative in-office factfinding techniques, and (3) develop effective public contact skills. Determination and redetermination, or audit, on liability for Federal taxes. Program evaluation, internal audit or administrative management of the assessment and collection of Federal taxes (other than alcohol and tobacco). Investigating alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecution and assertion of civil penalties. Collecting delinquent Federal taxes (other than alcohol and tobacco), including canvassing for unreported taxes due, and securing delinquent returns. TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens." In addition to the above, experience with intermediate accounting, tax laws, and IRS procedures to develop and deliver communication/educational products and services to a variety of internal and external stakeholders (i.e., tax practitioners, industry groups, other IRS organizations etc.). Experience with a variety of communication and marketing principles and techniques to plan, coordinate, and execute liaison and communication programs. Experience with written and oral communication such as making oral presentations and/or producing written products to ensure effective dissemination of IRS messages. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Contacts

• Address CL - Stakeholder Liaison 1111 Constitution Ave NW Washington, DC 20224 US
• Name: IRS Memphis External
• Email: [email protected]