Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: Serves as receptionist and administrative assistant for the Client Services Branch and the Staff Judge Advocate.

Duties

Screen and evaluate clients' requests, in person and telephonically, determining the appropriate method of assistance. Conduct clerical duties such as answer routine questions; schedule appointments; draft, edit and compose non-legal memoranda, reports, statistics, and correspondence using a personal computer and peripheral equipment; manage files. Assess needs of the client; determine client's legal status-based interview, a review legal documents and research applicable laws and/or regulations to determine eligibility for benefits and privileges. Provide assistance and notary public services on other issues related to paternity, marriage, divorce, death, wills, powers of attorney, bankruptcy, nonsupport, real estate, etc. Conduct Legal Research and compile legal documents for the Legal Assistance attorneys to use in advising clients. Prepare affidavits.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A NACI Background is required throughout this appointment.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Executive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Have one year of specialized experience equivalent to the GS-07 level in the Federal service which includes the following: Provide research and assistance with a variety of eligibility questions for subjects such as immigration and naturalization; Perform work such as first contact with customers to determine who will assist them; Schedule appointments; Assist with completing forms, creating written documents and using automated office equipment for things such as permanent residency, citizenship, Visas or replacement of Alien Registration Card; Also assist with other domestic, legal and administrative issues such as divorce, death, will or entitlements; Perform office administrative duties such as answering phone, scheduling appointments, updating files and reports and use computers and other office equipment. OR Have successfully completed one and a half years (i.e., 27 semester hours) of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as legal or paralegal studies or paralegal certification or its equivalent. (Note: You must attach a copy of your transcripts.) OR Have the specialized experience as described in A, but less than one year; and I have some graduate level education as described in B, but less than the required one and a half years. I have computed the percentage of the requirements that I meet, and the total is at least 100% (To compute the percentage, divide your total months of qualifying experience by 12. Then, divide your semester hours of graduate education beyond one year (total semester hours minus 18) by 9. Add the two percentages. The total percentage must equal at least 100 percent to qualify.). (Note: You must attach a copy of your transcripts.) You will be evaluated on the basis of your level of competency in the following areas: Attention to DetailClericalCustomer ServiceCustomer Service (Clerical/Technical)Decision MakingFlexibilityIntegrity/HonestyInterpersonal SkillsLegal, Government and JurisprudenceManages and Organizes InformationReasoningSelf-ManagementStress ToleranceTeamwork Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address FU-W4E6AA US ARMY IMCOM NATIONAL TRAINING CENTER DO NOT MAIL Fort Irwin, CA 92310 US
• Name: Army Applicant Help Desk