Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as a focal point in the organization for technical support specialist (a.k.a. Workgroup Manager) duties, providing computer related assistance and support to organizational users.

Duties

Performs technical support specialist duties. Performs a wide variety of record keeping, updating existing program Database Management System (DMS), reporting, and informational duties in support of the organization's programs, functions, and projects. Performs computer security duties. Monitors and maintains computers and related peripherals and tracks routine maintenance of existing computer equipment. Uses multiple office automation software with varied functions to produce a wide range of documents, formats, etc.

Requirements

• U.S. Citizenship Required.
• Males must be registered for Selective Service, see www.sss.gov.
• This position is subject to provisions of the DoD Priority Placement Program.
• Disclosure of Political Appointments.
• PCS costs are not authorized.
• Must be able to obtain and maintain a Secret security clearance.
• This position requires a pre-employment physical examination.
• Skill in typing required, 40WPM.
• This is a TERM position, NTE 2 years.
• Duties of this position meets all requirements as a category 4 designation and shall not be vacated during a national emergency or mobilization without seriously impairing the capability of the parent Federal Agency or office to function effectively.
• (cont'd).. This position must be removed from the Ready Reserve and cannot become a member of the Ready Reserve. (IAW: DoDD 1200.7, "Screening the Ready Reserve,").

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Group Coverage Qualification Standards for Clerical and Administrative Support Positions and the Proficiency Requirements, Computer Assistant Series (GS-0335). https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-06, or equivalent in other pay systems. Examples of specialized experience includes: Application of the functions, capabilities and limitations of a variety of computers, computer network systems, and programs; as well as computer-related software and hardware in order to install, test, upgrade, configure, diagnose, and maintain proper functionality; Utilization of LAN technologies, components, topologies, and techniques in order to effectively deal with the local communications unit in reporting problems with the LAN, make minor adjustments, and train unit employees on a variety of uses; Troubleshooting, diagnosing, and resolving problems with information systems equipment in the organization to include personal computers, network connections, a variety of printers and other peripherals, modems, terminals, and system file servers. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-06 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of the fundamental capabilities and limitations of a variety of computers, computer network systems, and programs; as well as computer-related software and hardware in order to test, install, upgrade, configure, diagnose, and maintain proper functionality. Knowledge of network security environment, network configuration, standard network operating system service and support sharing and securing resources involving technical program applications used within the organization. Knowledge of advanced configuration of internet browsers, electronic mail, and website design to maintain and update existing systems. Knowledge of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents such as letters, reports, spreadsheets, databases, graphs, and E-mail/messaging. Skill in typing; a qualified typist is required. Ability to communicate effectively, both orally and in writing. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Contacts

• Address Scott AFB 375 FSS Scott AFB, IL 62225 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]