This position serves as the principal clerical and administrative support position for the Medical Center Director (MCD), Executive Leadership Team and the organization by carrying out and coordinating all the clerical and day-to-day administrative support activities which are typically required to support the work of the MCD and the organization in Little Rock and North Little Rock. The nature and variety of the activities depend on the needs of the MCD and the organization.

Duties

Duties: Acts as a buffer and liaison for the Medical Center Director primarily but also assists the other members of the Executive Leadership Team as well as the organization. Maintains confidentiality, disseminating accurate information and responding accurately to inquiries, making appropriate referral in person and by telephone, referring matters of sufficient importance to the MCD or other appropriate individuals. Receives all telephone calls and visitors for the MCD. Determines nature of call or business of visitors. Controls activities schedule and reminds MCD of appointments. Reviews correspondence and documents prepared for signature of or requiring coordination by managers for conformance with regulations, grammar, format, and special policies of the organization. Gives advice and instructions to subordinate offices through discussions with author or staff to obtain higher degree of compliance with general organizational polices and correspondence regulations. Schedules appointments, coordinates meetings, and/or schedules conferences. Coordinates travel arrangements for the Director and other members of the Executive Leadership Team if needed. Consistently responds to Veterans, families, visitors and coworkers' request for assistance promptly and in a friendly and cooperative manner. Manages all Human Resource activities related to employees with the Director as their first line Supervisor. Work Schedule: Monday to Friday 8:0 am- 4:30pm. Subject to change based on the need of the agency. Telework: Not authorized Virtual: This is not a virtual position. Position Description/PD#: Secretary (OA)/PD45280 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/01/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-08 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience providing administrative support. Experience processing and reviewing documents. That may include legal documents or administrative records for completeness and accuracy. Experience utilizing electronic systems to gather, review, input, update, access, organize, process, and to maintain information for use in litigation and/or to accomplish time or case management functions. Proficiency Requirement: In addition to meeting experience requirements, applicants for this position must show possession of the following skill. Applicant may meet this requirement by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificate. Please note, the agency may verify proficiency skills of self-certified applicants by administering the appropriate performance test. Must be able to type 40 words per minute or more. You will be rated on the following Competencies for this position: ClericalCustomer Service (Clerical/Technical)FlexibilityInterpersonal SkillsTeamworkWriting Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as books, papers or files and unloading supplies such as computer paper. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address John L McClellan Memorial Veterans' Hospital 4300 West Seventh Street Little Rock, AR 72205 US
• Name: Devonia Hilton
• Phone: 910-824-0219
• Email: [email protected]