Store Associates work either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system, performing a variety of duties including handling, preparing, and stocking grocery and produce items, and checking-out customer purchases. Specific assignments vary by individual store and store management requirements.

Duties

Assist customers answering questions such as item price or location and handling bulky/ heavy items. Operate an electronic checkout system to record unit price, total customer purchase and make correct change. Perform a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items. Review stock levels and gather inventory data in order to maintain the Computer Assisted Ordering (CAO) system. Prepare and maintain a variety of documents to order commissary items, reconcile invoices and submit requisitions. Maintain security, safety and sanitation practices and procedures. Read the entire announcement before starting the application process.

Requirements

• Must be a U.S. citizen or national. Applicants with a Permanent Resident Card are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. If selected, proof of citizenship is required.
• Must meet minimum age requirement. See Additional Information for more information.
• Males born after 12-31-1959 must be registered with or exempt from Selective Service.
• Appointment is subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
• Appointment is subject to a favorable suitability or fitness determination, as determined by a completed background investigation. New federal employees will be fingerprinted.
• Must be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
• May be subject to a probationary/trial period.
• Must have salary paid through electronic fund transfer (direct deposit).
• Must meet the physical requirements identified in the Qualifications section.

Qualifications

You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, or a combination of the two to qualify. Experience: One (1) year of progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position (general experience). OR Education: Two (2) full years of successfully completed education above high school at an accredited business, secretarial, technical school, junior college, college or university. Transcripts are required if relying on education, in whole or in part, to qualify. See Required Documents for more information. OR Combination of experience and education: To calculate the combination, divide your total months of experience by 12, then divide your semester hours by 60 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education. You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Physical requirements: (1) Stand, stoop, kneel, bend and climb for prolonged periods. (2) Lift, push, pull, carry, and handle items weighing up to 40 pounds independently and occasionally over 40 pounds with assistance. You will attest to your ability to perform these physical requirements in the Questionnaire. Work environment: May work in hot or cold weather and/or in damp or drafty conditions, be exposed to differences in temperature in storing or obtaining items from refrigerated rooms or in the warehouse, and while working you may receive minor injuries such as cuts, scrapes, bruises, heat sealer burns, and may slip on wet floors. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics). The competencies are: Clerical & Administrative Communications Customer Service Electronic Checkout System Safety & Housekeeping Store Operations Overtime: Occasional Bargaining Unit Status: Applies to this location Fair Labor Standards Act (FLSA): Nonexempt Reemployed Annuitants Considered: No, DoD criteria not met. Recruitment/Relocation Incentives Offered: No Permanent Change of Station: No Telework eligible: No Remote work eligible: No

Education

Education used to qualify for this position must be from an accredited school or educational institution recognized by the U.S. Department of Education and a copy of your transcript is required as part of your application package. For the application process, unofficial transcripts are acceptable as long as they contain the applicant's name, the name of the school, the date and degree that was awarded, and the list of classes and credits earned. Failure to provide transcripts will result in you being rated ineligible for this position. If selected, you must provide an official transcript before we set your entrance on duty date.

Foreign Education. When using education completed in foreign colleges or universities to qualify, you must show a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or that a U.S. accredited college or university has given full credit for the foreign courses.

Contacts

• Address Defense Commissary Agency West 1300 E Avenue Fort Gregg-Adams, VA 23801-1800 US
• Name: DeCA DE West Servicing Team
• Phone: 614-692-3917
• Email: [email protected]