This temporary position is located in the SE Fresno District office at: 5140 E. Olive Avenue, Fresno, CA.

Duties

The incumbent serves as technical expert responsible for developing and adjudicating the most complex, non-routine Title II and/or Title XVI cases and on public fraud issues in specific claims and post-entitlement cases, provides lead role in technical training and mentoring other employees, provides technical expertise on the most effective use of software/systems to process specific complex claims and post-entitlement actions. Once selected for the Claims Technical Expert position in SSA, you will contribute to the Agency's mission by providing program expertise in the developing and adjudicating the most complex, non-routine Supplemental Security Income (SSI) program and/or Retirement Survivors Insurance (RSI) program.

Requirements

• Proof of ICTAP/Military Spouse eligibility required
• U.S. Citizenship required
• Selective Service Registration, if applicable (www.sss.gov)
• Fingerprinting and background and/or security investigation required
• Job offers are contingent on fingerprinting and background / security investigation results
• All qualification requirements must be met by the closing date of the announcement
• ICTAP eligibles in the SE Fresno, CA local commuting area only.

Qualifications

Applicants must have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include functioning as a lead worker or performing quality control functions in reviewing caseloads (e.g., income maintenance, benefits, pension plans, health insurance, etc.); adjudicating, authorizing, investigating or reconsidering claims; and evaluating benefit programs to assess the integrity and quality of operations. Time in grade requirement must be met by the closing date of this announcement. Applicant must have 52 weeks at the GS-11 or higher. SELECTIVE PLACEMENT FACTOR: COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. NOTE: Previous Meet and Deal results are not valid for this vacancy announcement; you will be required to complete the CAIP assessment.

Education

This job does not have an education qualification requirement.

Contacts

• Address Region IX Sierra West Area 255 EAST TEMPLE STREET SUITE 1752A LOS ANGELES, CA 90012 US
• Name: Alexis Ortega
• Phone: (510) 970-2835
• Email: [email protected]