The Health Technician is assigned to the Administrative Medicine Care Line, which encompasses Compensation and Pension (C&P), Employee Occupational Health (EOH), Care Coordination, Utilization Management (UM), Clinical Surveillance Unit (CSU), and some Community Care duties. The Health Technician is responsible for preforming the assigned administrative duties ensuring that every effort is made to meet mandated Department of Veterans Affairs (DVA), timeliness standards.

Duties

The Health Technician performs the duties of a Health Technician with additional administrative duties consistent with a Medical Support Assistant. The Health Technician duties include, but are not limited to, performing electrocardiograms, assisting providers during complex examinations, act as standby for sensitive exams, clean and stock exam rooms, recording of vital signs as needed, ear washing, and filing. Clinical Activities: 50% Incumbent is responsible for initial intake of patients with scheduled and unscheduled appointments within service to include but not limited to conducting vital signs, rooming veterans, acting as standby for sensitive exams, clean and stock exam rooms, entering requests for laboratory studies, x-rays studies, and ECGs in computerized patient record system (CPRS), obtaining results from all medical data needed and scheduling various exams and/or procedures. The incumbent must be able to work under pressure to ensure that all exams are done in a precise and timely manner and to deal in a professional and helpful manner to veterans. Administrative Activities: 30% The incumbent is responsible for administrative activities pertaining to the examination and treatment of outpatients referred to the VA Southern Nevada Healthcare System for evaluation by various VA Regional Offices, Community Care, and Employee Occupational Health. To include but limited to: Sending notices to veterans concerning scheduled appointments. Calling patients for reminder of scheduled appointments no more than 2 days prior to that scheduled appointment. Filing of EOH forms. Preparing VA Forms for fee basis or contract examinations, as needed. Preparing correspondence for veterans as it corresponds to clinical visit. Maintaining C&P database. Maintaining Clinic Equipment: 10% The incumbent is responsible for maintaining any equipment; to include, but not limited to electrocardiographic equipment, vital sign kiosk, wall-mounted opt/otoscope units in each examination room is in appropriate order and transmitting the data for interpretation as needed staff in a timely manner along with any portable vital sign units. Reporting any discrepancies to BIOMED for repair or replacement needs. Community Outreach: 5% The incumbent is responsible for contact with the physicians of the Medical Center and the Fee Basis/Contract physician examiners to ensure that patients receiving C & P exams are given priority. Time Studies and Quality Assurance: 5% The incumbent participates in time study and quality assurance review, assisting the Program Analyst PSA, AMSA, AO, and Chief or Assistant Chief, Administrative Medicine Care Line to summarize the results and initiate corrective actions. Work Schedule: Monday to Friday, 7:30 am - 4:00 pm. Virtual: This is not a virtual position. Position Description/PD#: Health Technician/PD02370-O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/25/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position, you must have served 52 weeks at the GS-04 grade level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-04, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Setting up, cleaning and routine maintenance of selected clinical instrumentation; directing patients, answering routine inquiries, making referrals. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to l year of specialized experience. . You will be rated on the following Competencies for this position: ClericalCustomer ServiceDatabase Management Systems Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary but will requirement some walking, standing, bending, stooping, and carrying of light objects such as papers, veteran's medical records, exam room medical supplies, etc. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Las Vegas VA Medical Center 6900 North Pecos Road North Las Vegas, NV 89086 US
• Name: Herbert Lum
• Phone: 702-791-9000 X14057
• Email: [email protected]