Click on the "Learn more about this agency" button below for IMPORTANT information. This position is located at the Tripler Army Fisher House. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Duties

Provides direct, on site management and administration of facilities and evaluates established programs and administrative procedures. Participates in marketing activities designed to educate the public about the mission of Fisher Houses and the benefits they provide to families of active duty military members, retirees, and veterans. Develop, establish, and implement operational policies related to eligibility, admission, length of stay, behavior standards for guests, cleanliness and state of repair of the facilities. Recruit, manage and train volunteers to support the day-to-day operations of the Fisher House as outlined in the volunteer program. Conducts informal guest satisfaction surveys and works with the Fisher House Program Manager to improve service. Participates in the development, execution, review and analysis of the Fisher House Non-Appropriated Fund (NAF) Budget.

Requirements

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• Satisfactorily complete an employment verification (E-Verify) check.
• A one year probationary period may be required.
• Ability to work occasional Saturdays for special events (IF REQUIRED BY MANAGEMENT).
• A successful background investigation submission to the Defense Counterintelligence and Security Agency (DCSA) must be met no later than 30 calendar days after entry on duty or placement in the position for internal candidates.
• Appointment is subject to the completion of a favorable suitability determination.

Qualifications

Qualifications for the position: Two years of work experience, either paid or volunteer, that has provided the demonstrated knowledge in the following areas to successfully manage a Fisher House: facility operations and maintenance; financial management; supervision of housekeeping and other maintenance staff; recruitment, training, and scheduling of volunteers; guest relations; and marketing. A four year hospitality, business or marketing related degree or certification as CLM (Certified Lodging Manager) may be substituted for one year of work experience. HIGHLY PREFERRED: Work or volunteer experience at a Ronald McDonald House or other Fisher House operations. Marketing experience building community relations, website development/maintenance, social media networking and virtual presence. Non-Profit volunteer or work experience with any organization. The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.

Education

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address AV-NAF-W3VYAA HQ US ARMY MEDICAL CMD Do Not Use Aberdeen Proving Ground, MD 21005 US
• Name: APG NAF HRO GVMP/FSH
• Email: [email protected]