Job opening: SUPV IT SPECIALIST (CUSTSPT)
Salary: $103 409 - 134 435 per year
Published at: Jul 12 2024
Employment Type: Full-time
This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.
It is in the Supervision/Management Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA-HCA22
Duties
The incumbent leads information technology (IT) project management projects focusing and synchronizing DISA and customer efforts to achieve mission goals.
Analyzes functional requirements and utilizes extensive knowledge of operating systems, applications software, and IT policies/procedures in order to develop viable IT solutions and alternatives.
The incumbent prepares Directorate's Cost Estimates according to the identified customer needs and/or requirements and the corresponding technical solution in terms of cost elements.
Acts as project team leader, mentor, and advisor to project team members and exercises direct responsibility for project oversight and coordination efforts with other information systems professionals and technical personnel
The incumbent prepares and presents briefings, reports, and recommendations to high-level personnel within DISA, the Military, and other DOD components as required.
Requirements
- Must be a U.S. Citizen.
- Males born after 12-31-59 must be registered or exempt from Selective Service.
- This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
Qualifications
In order to qualify for this position, you must meet the requirements described below.
Basic Requirements:
Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards.
Customer Service- developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.
Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience.
Problem Solving- identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solution.
Qualifying Experience:
To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.
For this position, qualifying experience is defined as: capturing, researching, and escalating IT incidents to end users; supporting and coordinating efforts within an enterprise IT environment; and providing efficient communication to all levels of management.
Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.
Education
There is no substitution of education for the qualifying experienceat the GG-13 grade level
Contacts
- Address DISA - HC/Product Management Office
6910 Cooper Road
Fort Meade, MD 20755-7088
US
- Name: HR Customer Care Center
- Phone: (317) 212-0454
- Email: [email protected]