Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Professional Responsibility, Investigative Operations Directorate located in either Washington, DC or Houston, TX.

Duties

This position works within the Office of Professional Responsibility in the Joint Intake Center. This position starts at a salary of $86,962.00 (GS-12, Step 1) to $113,047.00 (GS-, Step 10). The Investigative Intake Specialist supports the Office of Professional Responsibility with research, analysis, and reporting on the conduct of personnel, their associates, contractors and any other entity under the investigative jurisdiction of the Office of Professional Responsibility. Duties and responsibilities include: Reviewing, analyzing, and summarizing allegations of misconduct received via a variety of means, including but not limited to, telephone, electronic mail, postal mail service, verbal notifications, and other methods. Assessing claims to determine severity of alleged misconduct, confirming accuracy of information, resolving inconsistencies and contradictory information, determining emergency and/or life threatening situations from less severe reports of misconduct, and accurately briefing the supervisory chain accordingly. Accessing, utilizing, interpreting, and analyzing a full range of Agency, law enforcement, and public sector data systems to determine a correlation between their information and the suspected criminal or serious misconduct by employees and contractors. Sorting, categorizing, evaluating, and authoring reports in a coherent, concise, and accurate manner upon receiving allegations of misconduct pertaining to Agency employees and contractors.

Requirements

Qualifications

Required Experience: You qualify for the GS-12 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Coordinating, communicating, and or liaising with other government agencies to address allegations of criminal violations, administrative misconduct, law enforcement information, and/or public safety incidents. Determining the severity of an incident or investigative information and communicating findings to supervisors. Conducting interviews of victims and witnesses to gain further information for use in criminal and administrative investigations. Authoring, presenting and/or briefing detailed reports of investigations to internal and external partners. Utilizing multiple law enforcement data systems to conduct research and analysis to support criminal and administrative investigations. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Education Substitution: Education substitution is not available at the GS-12 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 07/18/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Office of Professional Responsibility Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]