About the position: This position will be assigned to the 436th FSS/FSR - Information Technology Office This position is considered Regular Part-Time. You are guaranteed 20 hours, however you could work up to 40 hours per week. As a Regular Part-Time employee, you are eligible to earn annual leave, sick leave and sign up for benefits to include Health/Dental and Life Insurance, 401(k) and NAF Retirement. .

Duties

Administers, analyzes and refines the Force Support Squadron local area network (LAN) and FSS wide area network (WAN) systems. This LAN/WAN is referred to as the FSS.NET. Monitors, tests, analyses, maintains, and operates multiple base level operating systems network platforms, including NIPR, EISP, E2NET, REC-TRAC, Qubica, and DLS (Defense Lodging System). Acts as the Coordinate in the planning, development, configuration, installation, and maintenance of network systems to include the LAN/WAN. Analyzes LAN/WAN utilization statistics through data collection and performance measure to ensure smooth, reliable, and robust operation of unclassified networks. Determines if the facility environment can provide for network system requirements, and infrastructure is in place and capable to support the applicable systems. Coordinates LAN installation, implementation, maintenance, troubleshooting; reviews, evaluation and fine-tunes component to include hubs, switches, and routers to achieve peak efficiency within the overall network connectivity. Installs, configures, and troubleshoots network and application server hardware, network operating system software, and peripheral network equipment to include routers, bridges, cabling system, network interface cards, modems, multiplexers, and concentrators. Changes the components of existing equipment for efficient operation or recommends major modifications to existing systems. Consults with managers and functional users to determine common requirements necessary to meet Information Technology (IT) business processes and needs. Performs analysis of current systems to determine which are capable of supporting functional requirements. Makes professional recommendations and judgments regarding systems continual usage, which should be enhanced and or replaced by more advanced designs. Analyzes processes, problem activities, and system designs of the FSS activities to comply with legal and regulatory requirements while meeting customer needs. Plans, coordinates, and installs applications software and hardware for operational and point-of-sale systems. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency and reliability of services. Runs tests to verify operability and functionality; analyzes hardware and software malfunctions to resolve physical and logical processing problems; and recommends acquisition of programs or equipment which will resolve operational problems. Initiates corrective or preventative measures to rectify immediate problems and prevent future occurrences. Performs testing, troubleshoots, and corrects problems relative to interface and interoperability of-System components such as hardware, systems software, and applications programs. Provides proactive consultation, recommendation, and documentation to systems users to ensure seamless implementation of changes. Provides customer technical assistance support and conducts feasibility studies to analyzed FSS.NET LAN failures. Provides on going technical support to customers to ensure proper functional use of equipment and programs to preclude undue interruptions to IT services. Interfaces with customers to ensure efficient operations which support business requirements. Assists in solving problems associated with delivery of hardware and software orders. Provides management with necessary information to address difficult and complex problems in automating work processes. Promotes use of automated systems by providing instructions to functional area users on IT processes in to include databases and file accessing techniques, search strategies, processing and space utilization efficiencies database security procedures, backup and program recovery techniques, and testing techniques works with customers to resolve integrating or configuration related issues associated with a variety of different system. Platforms, operating systems, applications, and desktop configuration. Participates with operating officials, system programmers, computer users, and others to analyze progress review of established systems to determine reliability, productivity, and user friendliness of the existing network system hardware and software. Performs independent research of literature for applicable systems. Assists with providing cost analyses for new and upgraded network infrastructure capabilities. Keeps abreast of changes in technology to assist management in preparing for future enhancements. Provides inputs for future needs and prepares recommendations, justifications, and specifications for equipment and applications. Examines and evaluates alternative means of satisfying user requirements and makes recommendations to management regarding the most effective and efficient approaches. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12475267

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.
• Information Assurance Certification is a condition of employment; incumbent must achieve the appropriate IA certification within 6 months of assignment. Failure to receive appropriate IA certification may result in removal from this position.
• A+, Security+ certification is required IAW DoD 8570, within 6 months of hire.
• Must satisfactorily complete a Secret clearance.
• Work requires some physical exertion such as regular bending, couching, stooping, stretching, reaching to move and correct computer equipment; and lifting of moderately heavy boxes.
• Must satisfactory complete a pre-employment physical.
• Must be able to physically to lift and carry equipment up to 40 pounds.
• Must possess a valid drivers license.
• Must be able to communicate clearly and effectively in English both verbally and in writing.
• Must be able to work with peers and with the public.
• This position has been identified as a Test Designated Position (TDP). The incumbent of this position will be subject to and must consent to a pre-employment and random drug testing.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/24/2024 Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Knowledge of IT network systems design, planning, testing, operating, and maintaining network services. Understanding of the organization's network architecture, topology, and protocols in order to plan, design, develop, and support functional requirements. Adept at problem resolution techniques and tools sufficient to resolve more complex issues and develop supportable solutions which enhance organizational and customer needs. Ability to analyze existing functional IT networks, identify potential weaknesses, and proactively develop comprehensive upgrades or enhancements. Information Assurance Certification is a condition of employment; incumbent must achieve the appropriate IA certification within 6 months of assignment. Failure to receive proper IA certification may result in removal from this position.

Education

Information Assurance Certification is a condition of employment; incumbent must achieve the appropriate IA certification IAW DoD 8570, within 6 months of assignment. Failure to receive proper IA certification may result in removal from this position.

Contacts

• Address Dover Resource Management Flight 436 FSS/FSCN 520 Main Gate Way, Room 232 Dover AFB, DE 19902-7262 US
• Name: Dover NAF HR Office
• Email: [email protected]