The position receives patients, answers telephone calls and performs other clerical assistance in relation to patient care and treatment or patient registration.

Duties

Receive patients, visitors, and telephone calls; refers calls to appropriate staff; escorts patients into treatment areas, as needed. Retrieve and file medical records. Interview patient and enter the required information into the Patient Registration System, print the required forms. Maintain data required for patient registration and accurate billing. Assist patients in completing new or updated forms for the automated patient registration system. Type correspondence, memorandums, reports. Ensure proper format, spelling, punctuation, and medical terminology is used in all correspondence and record documentation.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS - GS-03:Your resume must demonstrate performing the following type of work and/or tasks: SIX months of general experience. General experience is progressively responsible clerical, office or other work that indicates ability to perform the work of this position at the GS-2 level. OR ONE year of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. OR COMBINATION of education and experience that when combined fully meet the minimum qualifications for this position. The total percentage must equal at least 100% to qualify an applicant for the GS-3 level. MINIMUM QUALIFICATIONS - GS-04:The following information shows the amounts of education and/or experience required to qualify for this position GS-04 requires 12 months of general experience OR substituting education for experience. You can substitute two years education above High School graduation. General Experience Requirement is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. MINIMUM QUALIFICATIONS - GS-05:The following information shows the amounts of education and/or experience required to qualify for this position. GS-05 requires 12 months of specialized experience OR substituting education for experience. You can substitute four years education above High School graduation. NOTE: Equivalent combinations of education and experience are qualifying for all grade levels and positions for which both education and experience are acceptable. Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Specialized Experience Requirement is experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. Examples of specialized experience. knowledge in carrying out clerical support in a medical treatment facility in providing sufficient to give instructions to patients and arrange appointments, retrieve x-rays, laboratory reports, and other relevant patient data, organize patient records to research records, extract medical information and review records for completeness, accuracy, and consistency with health center requirements; and record data involving outpatient appointments, use the medical treatment facility's automated and/or manual medical records system; relay information regarding patient's condition, schedule follow-up appointments, and resolve clinic problems of scheduling, emergencies, missed appointments, and schedule follow-up appointments for patients using the medical services provided by the medical treatment facility. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Colville Service Unit PO Box 71 HWY 155 Agency Campus Nespelem, WA 99155 US
• Name: Norene Mousseau
• Phone: 503-414-7738
• Email: [email protected]