Serves as a Support Manager at an ATC-9 facility responsible for planning and directing the operations within the facility.

Duties

Incumbent serves as a Support Manager in a terminal facility responsible for planning and directing the operations in the facility; or planning and directing multiple support activities for the facility such as training, quality assurance, traffic management, airspace and procedures, plans and programs, and other facility program areas. Directs a highly technical workforce that provides either air traffic control services and/or tactical and strategic support. The work impacts the effectiveness and efficiency of the day-to day operations of the facility. Work typically impacts the safe, orderly, and expeditious movement of aircraft as well as the efficient operation of segments of the aviation industry. Provides training, coaching and guidance to subordinates and facilitates team building throughout area(s) of responsibilities. Integrates support resources with operational needs to maintain effective ATC service, and may work other than administrative shifts to meet this requirement. Using measures of organizational performance, continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, adds value to facility services, and are efficiently achieved. Assigns and reviews work. Plans work and sets priorities and schedules. Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; Identifies and arranges for developmental and other training needs of subordinates. Makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends/approves awards. Deals with labor representatives concerning workforce issues. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Provides input to and contributes to the accomplishment of facility goals and objectives. Serves as a member of the management team to improve organizational performance and to meet strategic goals. Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selection, training, and transfers. Participates in the labor-management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner. Meets and has frequent contacts with both internal and external customers including subordinates, other peer management representatives, union representatives, administrative support staff within the facility, higher ranking managers and supervisors, members of the general public, and representatives of the aviation industry.

Requirements

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents).
• A one-year supervisor/managerial probationary period may be required.
• Interviews will be conducted IAW applicable FAA Policy.

Qualifications

Candidates must show specialized experience. Specialized experience is defined as:1. Must have held an FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); OR2. Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility {NOTE: An employee who has been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility who is upgraded is considered to have met the qualification requirements of the higher-level position, since he/she has been performing the higher-graded work}; OR3. Must have held an MSS position for at least 1 year (52 weeks) in an ATS facility {reference NOTE above}.IN ADDITION applicants must currently hold or have held the position of MSS-2 or higher for at least 1 year (52 weeks) or a FAA 2152 FV-J/FG-14 or higher (not a CPC) in a Headquarters or Region position for at least 1 year (52 weeks).QUALIFICATIONS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.

Contacts

• Address Federal Aviation Administration AGL Regional HR Services Branch 2300 E. Devon Ave., Room 250 AHF-N310 Des Plaines, IL 60018 US
• Name: Alissha Bibbs
• Phone: 1 (847) 294-7744
• Email: [email protected]