Serves as a Facility Information Support Specialist (Archibus) in the Facility Services Division, AMP-100, performing multiple and varying assignments to support development and administration of Archibus, a commercial facility management information system. Work activities are performed under the limited direction of the manager, team lead, or more experienced staff. Acts as an individual contributor and/or member of a team, with little direction.

Duties

Applies Archibus experience and advanced knowledge to provide various technical support tasks for Archibus, which functions as the primary facility management automation tool for the Aeronautical Center, FAA Headquarters, and nine FAA regional offices. Archibus technical support includes support for users, troubleshooting and analyzing problems or issues, developing training and help documentation, and conducting user training on all business functions supported by Archibus.

Requirements

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents).
• A one-year probationary period may be required.
• Successful completion of a security investigation may be required.
• Please Review Required Documents & Additional Information

Qualifications

TO QUALIFY AT THE FV-H (FG/GS-12) LEVEL, you must demonstrate in your application you possess at least one year of Specialized Experience equivalent to FV-G or (FG/GS 10/11) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.SPECIALIZED EXPERIENCE includes experience and proficiency with supporting Archibus facilities and infrastructure management system, including configuration, development, technical support, analysis, and operations, to include troubleshooting AutoCAD drawings using Archibus software; conducting user training on business functions supported by Archibus; researching new Archibus modules and functionality, testing software upgrades and new functionality, writing and reviewing system documentation; developing and conducting needs assessments for system enhancements or expansion; development of Archibus solutions to support business processes.Applicants should provide examples of Specialized Experience in their Work History.Qualifications must be met by the closing date of the announcement.

Education

See qualifications required.

Information Regarding KSA’s:

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each Knowledge Skills and Abilities (KSAs), in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSAs and Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Contacts

• Address Federal Aviation Administration AAC Regional HR Services Branch 6500 S. Macarthur Blvd, HQ Room 155 AHF-S210 Oklahoma City, OK 73169 US
• Name: Jeffrey Westlake
• Phone: 1 (405) 954-7947
• Email: [email protected]