The Lead Mail Clerk position functions as the team leader and is located in the Logistics Management Service to ensure mail support and operator functions/services are carried out. Leads mail team, provides guidance and technical direction for accomplishing the work of the mail team. Ensures the work assignments of mail staff are accomplished and assist management in implementing, directing, and coordinating mail support functions/services, and activities that traverse functional areas.

Duties

Duties include: -Navigates standalone digital meter equipment operations-postal computer utilizations, -Implement the Mail Preparation Total Quality Management (MPTQM) Approach. -Manage relations with U.S. Postal Service/Other Couriers. -Establish/Monitor Mail Routes. -Manage Internal Mail Processes; Control of Mystery Mail/Lookup Mail; Tracking Mail, Managing Incoming/Outgoing Mail; -Mail Center Safety and Security; Mail Center Designs, and Mail Distribution Systems. -Pickup and delivers mail from the US Post Office. -Processes and sorts mail received and sent to the facility including registered, certified, insured, and next day delivery items. -Reviews incoming miscellaneous materials including mail, publications, and directives to determine proper delivery point. -Logs delivery of important packages, letters and envelopes. -Logs delivery of important pieces by date, tracking number, shipper name, and signature of recipient on automated arrival system. -Verifies delivery of inpatient mail received on patient mail delivery log. -Interacts with external contacts that include UPS, FEDEX, FEDEX Ground, private courier/messenger companies, and USPS delivery to receive deliveries and ship materials. -Uses national model of VA wide mail codes to route mail to proper services and subdivisions. -Operates mailroom equipment to include a Hasler mail machine, letter inserter, UPS Campus Ship and smart track systems. -Assembles weekly and monthly mail reports. -Operates and maintains copier/duplicator production and supply records on data entry spread sheets.-Maintains equipment including changing toners and removing paper jams. -Performs other related duties as required. Work Schedule: Virtual: This is not a virtual position. Position Description/PD#: Lead Mail Clerk/PD241250 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/09/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Experience: At least one (1) full year of specialized experience equivalent to the GS-5 level that equipped you with the knowledge, skills and abilities to perform successfully the duties of the Mail Clerk position, and that is typically in or related to the duties of this position. For this position, specialized experience would consist of: Experience tracking, coordinating, updating, editing, compiling and maintaining files and records; clerical and administrative skills such as records management; skill in using computer applications for functions such as word processing, spread sheets and database management; skill in time management, multi-tasking and organization; and communication and interpersonal relation skills sufficient to appropriately and courteously relate to internal and external customers both verbally and in writing. -OR- Substitution of Education for Experience: Successfully completion of 4 years of education above the high school level. This education must have been obtained in an accredited business, secretarial, or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial and technical school. Transcripts Required. -OR- Combination of Education and Experience: Equivalent combinations of successfully completed post-high school education and experience may be used to meet the total experience requirement at the GS-5 grade level. Education must be in access of first 2 years of post-high school education to be considered as described in experience and education. Transcripts Required. You will be rated on the following Competencies for this position: Critical ThinkingCustomer Service (Clerical/Technical)Data ManagementTeamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work consists of prolonged standing, walking, stooping, bending, and lifting to transport file records, supplies, equipment, heavy packages and mail bags weighing over 50 pounds. Heavier items are moved with weight handling equipment or with assistance from co-workers. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Jesse Brown Department of Veterans Affairs Medical Center 820 South Damen Avenue Chicago, IL 60612 US
• Name: Larry LaRoche
• Phone: 708-202-8387 X28161
• Email: [email protected]