Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Duties

This Stakeholder Manager position is located at Detroit Metro Wayne County Airport (DTW), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Serves as the lead liaison for the Federal Security Director (FSD) and various stakeholders concerned with aviation security policy. Planning, coordinating, and implementing effective strategies to establish and maintain a program to communicate to stakeholders the TSA's policies, programs, and activities. Identifying and responding to stakeholders' questions, problems, and concerns. Working closely with leadership to develop and implement stakeholder information policies and programs. Analyzing TSA's communication needs and recommending programs and technologies needed to effectively communicate with stakeholders. Interfacing with security policy stakeholders to gain a full perspective on all aspects of the innovations and "lessons learned" to enhance the overall efficiency and effectiveness of aviation security policies. Providing technical and administrative direction to the staff.

Requirements

Qualifications

To qualify for the SV-J Pay Band (equivalent to GS-14), you must have one year of specialized experience at the SV-I or GS-13 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as: Working knowledge of evaluation methodology Formulation of objectives and strategies in order to meet goals Identifying and analyzing issues resulting in solutions and recommendations The ability to consider and respond appropriately to the customer service needs of a variety of stakeholders. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Resumes must include the following: Narrative description of duties with start and end dates (including the month and year) for work experience. State the number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week. Performance level (i.e. band or grade) Utilizing the USAJOBS Resume Builder and completing all available fields is strongly encouraged. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

Education

This job does not have an education qualification requirement.

Contacts

• Address Detroit Metro Wayne County / DTW DO NOT MAIL Detroit, MI 48242 US
• Name: HC ServeU Customer Care
• Email: [email protected]