This position will support the Federal Government's response efforts to COVID-19. This position is a Medical Support Assistant in Dental, located at the White Earth Service Unit, White Earth, MN. The purpose of this position is to provide support to the Dental Clinic by coordinating patient care and managing referrals to outside providers. This position reports to the Chief Dental Officer.

Duties

Works closely with IHS Purchased and Referred Care, other insurance or government services personnel; with local and surrounding transportation teams for patient's medical appointments. Contacts and arranges appointments and procedures for patients who need further care within medical facility or contract facilities by phone or via email. Works closely with both patients and dentists obtaining results and discharge summaries from other facilities. Type correspondences, reports, dental schedule; maintains correspondence; prepares correspondence for patients who fail to keep appointments and for patients whose appointments are cancelled by the department Serves as the receptionist and performs routine front desk duties

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: GS-02: Three (3) months of general experience OR high school graduation or equivalent . GS-03: Six (6) months of general experience OR high school graduation or equivalent OR One (1) year above high school. GS-04: One (1) year of general experience or two (2) years above high school. GS-05: One (1) year of specialized experience equivalent to at least the GS-04 grade level or four (4) years above high school. Examples of Specialized Experience for the GS-05: experience obtained in a hospital or clinic setting performing all aspects of patient registration that includes interviewing patients, updating patient registration information, verifying third-party resources, utilizing patient registration systems, and working with various health benefit programs and health insurance programs having different benefits, deductibles and eligibility requirements. GS-06: One (1) year of specialized experience equivalent to at least the next lower grade level. Examples of Specialized Experience for the GS-06: experience and expertise obtained with billing and prior authorization of insurance, hospital or clinic setting performing all aspects of patient registration that includes interviewing patients, updating patient registration information, verifying third-party resources, utilizing patient registration systems, and working with various health benefit programs and health insurance programs having different benefits, deductibles and eligibility requirements. Specialized Experience Defined --Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Applicants who have the 1 year of appropriate specialized experience, as indicated in the table, are not required by this standard to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

There are no education requirements.

Contacts

• Address White Earth Service Unit 40520 County Hwy 34 Ogema, MN 56569 US
• Name: Donna Belgarde
• Phone: 218-214-6338
• Email: [email protected]